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Reviews for Butch's Uptown in Haverhill, MA

Denise Miller 1 year ago
1

We had a horrible experience here. The place is so, so loud! We were a group of 8 so we expected things to take a little bit... longer, but we waited over an hour for our food. When the food came out, it was three dinners. We waited. There more came outafter a few minutes. A few minutes later, the 7th dinner came out. Still one missing. We waited and waited. We were able to graba wait staff and ask about the 8th dinner. She came back saying they were still cooking it! After 10 minutes after the 7thdinner came out, the 8th dinner was served Needless to say, all of our dinners were cold by the time we started eating. Two ofus did not receive the correct sides. I ordered the steak tips they were horrible. Two people ordered the prime rib. It was waytoo fatty. They took most home for their dogs. (The people that ordered pasta dinners did enjoy their meals.) The hostess cameby shortly after the last dinner was served. She asked how things were. I said, "not going " She said,"that's nice to hear " My husband said, "I don't think you heard what my wife said ". He started to tell her how long we had to wait, that it tookparticularly long for one dinner, and that dinners had the wrong sides. The hostess yells,"don't you yell at me!" My husbandwas not yelling but you did have to speak loudly just to be heard! With the hostess yelling, some guy comes over and is eyingmy husband. Angry at this point, my husband, now yelling, says to the guy, "what are you looking at?" Red shirt guy walksaway Next comes a guy I thought was the cook. Turns out it was the owner. He is right up at my husband telling my husband thathe xaanit talk to his staff that way. The way this guy was right up on my husband and the way he was looking at him, I thoughthe (owner( was going to fight my husband! I wish they would have kicked us out. That would have saved us the $400+ bill and ahorrible dinner! The waitress was very apologetic and did tell the owner what happened between my hus Read more

Danielle Grimm 1 year ago
5

I've eaten here twice and twice it's been phenomenal. The food is really good and the service is great. Drinks are quality.

Terri Given 1 year ago
5

Delicious food, fantastic service...... I just wish they could do something about the noise level. Impossible to have a... conversation. Read more

william atchison 1 year ago
2

Haven't been here in years figured I'd try it out on a date. Ordered the 16oz rib eye steak. Smdh it was 8 oz a best. Ordered it... medium rare? Came out rare. Luckily the dates seafood plate was decent. Service was slow. But I'll never go back. This is a 16oz rib eye Read more

Aysha Lee 1 year ago
5

The experience is always great and the food is always delicious! I've never had a bad experience here, so that always makes me... want to come back! The staff is great & super friendly. This is a small family business I like to support! Read more

Perry Glasser 1 year ago
4

I'm a regular and will be back, but was disappointed on a Saturday when the place seemed overwhelmed at 6:30. Side vegetables... were cold, service verrrrrrry sloooow, just not up to par. It happens everywhere, but this was an important client to whom I'dbeen singing praises. Disappointing Read more

mark Cunningham 1 year ago
5

This place is great . My first time there and the group of 9 I was with also satisfied . Adam our server went the extra mile to... see that I got the meal cause I have seafood allergy. Kudos to him . We will be back . Great job everyone!! Read more

Scott Campbell 1 year ago
5

Met my daughter in Haverhill and liked other reviews so we took a shot on the place. They have a small pub style front section... with a larger dining room in the rear. Kelly took care of us and the meals were delicious. Plenty of specials. I will go backwhen I am in the area. Large parking lot so pull in and enjoy. Read more