Reviews for Chipotle Mexican Grill in Havertown, PA

I always love my Chipotle. I got a double chicken salad with fajita vegetables, 3 different kinds of salsa, cheese and romain... lettuce. It was good but Chipotle, if you ever read this, PLEASE LOWER YOUR PRICES! I spent over 20$ for a salad that wasn'tall that big. Read more

Went in to grab some food because we didn?t feel like making dinner. I was this close from going off on the entire store. ... Everybody. The only reason I didn?t was because my wife and son were with me. We walk in and the entire store (all kids ofcourse) are huddled together on their phones. Nobody greets us. Took literally 2 minutes for someone to say something. Theywhispered amongst themselves like who?s gonna serve them. Looking at us like deer in headlights. Finally someone comes. I askfor a salad bowl. There?s no lettuce for the salad. No grilled onions and peppers. The grill was absolutely disgusting which isprobably why my steak tasted burnt. The boy who was on the grill station had his hands in his pants. The trash bins were full.Trash outside the eating area on the floor. It?s clear they don?t care about life. Will never spend another dime in this place.The manager was in the back rough housing with the other employees. They clearly don?t respect him and he?s probably so insecurehe just wants them to like him. I?ve legit never seen anything like this. We didn?t order my wife?s food, we went down the roadto Moe?s. Completely different experience. Same demographic of young kids, we were greeted, place was clean. They were out ofchicken but the young kid apologized and said it will take a couple of minutes and that it?s really good. Amazing what solidleadership does. I pay way too high of taxes for that chipotle bs. If the owner cares at all about his business he?ll/she?ll getin there and regulate and teach these kids professionalism & pride & hire a new manager, that guy is just not it. COVIDlockdowns has really done a number on this country. Nobody cares anymore. Ppl act like they do us all a favor by working,unfortunately it?s rare to find a retail store like Moe?s this chipotle is more common. I will not spend my money at anybusiness like this. Businesses either get better or go out of business if the community boycotts until they get their s Read more

Every single time I order online at this location there?s missing ingredients in my bowl. I ordered two bowls with extra fajita... veggies and got none in both bowls. If you?re out of it maybe consider marking it unavailable or let me know when I?m coming topick up my order!? Read more

Bad day for Chipotle! When the door says "online orders only ??" you'd better stay away since that probably means there is only... 1 person working all by themselves! Husband and I went there for takeout Saturday 7/30 around the dinnertime rush and found thesign on the door. I didn't mind ordering online, and I had to pay online too. First, we had to wait 10 minutes past ourpromised time, which was expected since there was only ONE GIRL making everyone's order (6 other people were also in therewaiting). Was she the manager? Why was she all by herself!? Second, the food. I got a steak bowl and husband got a steakburrito. They both had white rice when we ordered brown. I didn't get my extra cheese or mild tomato like I ordered. Husband's burrito hardly had any steak, and it was cold and hard like it was old. Disappointed in my meal tonight, Chipotle. Read more

Ordered a chicken bowl and it was drenched in sour cream and salsa. Barely had any rice or chicken, this is ridiculous. I... understand them being short staffed but no way my bowl should have this much sour cream. Never go to this chipotle, 2nd time Ihave order issues with them Read more

NEGATIVE STARS IF POSSIBLE. This place is straight trash! Ordered a Barbacoa bowl and there was no meat. My rice was undercooked... and cold with little to no rice. Server lied and said there was meat on the bowl. Also ordered a chicken taco but was chargedfor barbacoa tacos. DO YOURSELF A FAVOR GO ELSEWHERE . Read more

So I ordered a veggie bowl with rice, & they literally gave me a spoon full of rice & a whole tube of sour cream and guacamole &... tomato sauce. This is the THIRD time I ordered from here & all 3 times it has been a let down. Do yourself a favor & go to theone on 69th street. They don?t disappoint:) Read more

The only times I?ve been satisfied with an order from this location is when I watch them make it. When I put in an online pickup... order, something is wrong every single time. Tonight I ordered through the app and I am disappointed yet again. (Luckily Ithought to order ahead. There?s a sign on the door saying ONLINE ORDERS ONLY, just in case you wanted to go in and order.) Theamount of sour cream in my bowl qualifies as a lake. We did not get the side of guacamole we ordered. Definitely do notrecommend this place. I?ve gotten much better food and service from other locations. I don?t know what it is about this Chipotlebut they just can?t get it right. Read more