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Reviews for McDonald's in Hawley, PA

Helene M. 1 year ago
3

Missing hotcakes from the order this morning ~ Also asked for extra scrambled eggs, but that wasn?t rung up so I understand it?s... not ?missing,? just a mistake. No biggie. Worked in food industry for almost 10 years now, I do understand it happens and that?snot what?s upsetting. But we live almost 25 minutes away and I am sick, so this breakfast was a treat. Called to explain thatthe hotcakes were missing as well as the scrambled eggs, and whoever answered the phone acted like I kicked his dog and stolehis wallet. I?ve worked restaurant management, I know how it can be. We were inconvenienced and paid for food we did not receiveand I was hoping for an easy resolution, like a name and info we could give to receive ?free? hotcakes on next visit, or thehotcakes redone and eggs that were not charged comped since we?d have to drive 25 minutes back. Nope, the guy on the phone washighly annoyed and wanted us to pay for the eggs as if it would be coming out of his paycheck otherwise. Obviously I?m sick asstated and I won?t be coming back, at least during the day. We never have any issues when going at night, so clearly not allmanagement is this way. Though hopefully he isn?t a manager bc his customer service skills are horrible and his attitude is evenworse. Overall, frustrated and annoyed that I was spoken to as if I was just trying to pull one over on him instead of aninconvenienced customer after a simple mistake was made and could have been fixed easily. Do better. Read more

Selene Franceschini 1 year ago
4

Perfect service a breath of fresh air in this location fresh food finally good employees!! Management rocks ! I haven't had hot... food served in Mc Donald in 20years !! Read more

Michael Scott 1 year ago
3

Wait. Food is almost always great here. This is just a warning DO NOT use the stupid kiosk to order. It's a long process and... does not put your order in. You will then have to wait 15minutes in line to PAY at the register. Then they start fixing yourorder. 25 minutes from timestamp on kiosk slip to recieving food. Totally consumes my 30 min lunch break. Had to eat at mydesk. Get in line. They can't replace humans. Read more

Kenneth Carmichael 1 year ago
1

One of the cashiers was good but the other two threw the food at us?Filthiest washroom of any McDonald?s I?ve been to in North... America (even worse than NYC)? Self kiosks don?t print receipts and prices are higher at this location. $3.99 USD for a smallsmoothie is outrageous, can buy them in Canada for $2 CAD, you?re getting ripped off here folks! Read more

marshall siegel 1 year ago
5

Had a remarkable experience! I ordered water to drink and it tasted just like Sprite! Absolutely amazing?! I wonder where they... get their Sprite flavored water? Read more

Ava Sky 1 year ago
5

Probably the best McDonald?s in the surrounding counties. Staff has always been friendly, food is always fresh. Other McDonald?s... it?s a hit or miss but I have always received hot, fresh fries and sandwiches here. Last time I was there bathrooms were clean. Read more

Valkyrie Koven 1 year ago
1

So I order hot cakes with sausage with extra sausage and they gave me like a burger meat. I was already in a rush and didn't... check at the parking lot or in the drive thru but this isn't what I ordered. They even said pancakes with sausage and I saidyes. But not whatever this meat it. Read more

Tyler Zygmunt Murtie 1 year ago
5

I pulled into this location at 11:59pm after attending a funeral and being truly exhausted driving home. At this point I was... starving and just wanted something in my stomach. As I pulled up to the speaker I was actively preparing to be told the grillwas off and I was too late. Instead I was greeted by two female staff members who both could not have treated me any nicer. Itis great to see there are still decent people out there who take their jobs seriously. Read more