Reviews for Pizza Hut in Hawthorne, CA
The young man gave me two pizzas but I only ordered one. He kept insisting that it was my order. I even went to the car with... both pizzas but he ran out and finally acknowledged that he was at fault. I then got my actual correct order. Read more
For contactless delivery, they call you over the phone over and over again to get your pizza and not simply drop it off like... they used to do. If you don?t pick up their calls they just cancel your order and refuse to give the pizza. Read more
The morning crew is exceptional... five star review in every category for them. Maria is great. Her service is Awesome and much... appreciated. The night crew is a whole other story. Sorry but its the truth. I only order during the day. Read more
I had to call about my drinks missing. They did have the driver come back to drop them off though. Also, the driver did not... follow instructions to leave food at door for contactless delivery. She knocked on the door instead and wanted to hand me theorder. One other problem was the sauce with breadsticks. It tasted really off and was not good at all. I normally love the tasteand will use the extra to dip my pizza along with breadsticks but it was horrible. Read more
Omg! I ordered the Trio Box advertised on T.V. I was so excited to try it out. It was a take-out nightmare. The pizza was cold... but the box was warm????. The crust was hard and toppings were scarce. I paid for extra toppings by the way. The cinnamon rollswere halariously tiny and I thought that they were oysters. The bread sticks where the only part of the deal that was great.They were soft & edible , unlike the pizza's crust????????????. I will not patronize this store Ever... Read more
Good Evening, I ordered a large supreme pizza with stuffed crust, an order of cheese sticks and 3 marinara sauces. When the... order arrived, it was missing one marinara. I told the delivery driver and he stated they were now closed and could not drop itoff even though the location was 0.7 miles away from my home. I said ok and he left. I then took the pizza inside and opened itup only to realize they did not include the stuffed crust i ordered. I called the store and a man answered. He told me thestore was closed and there was nothing i could do and hung up on me. I called back 2 times after that. He answered again on thesecond time. I asked him to give me his name and he hung up on me again. I am posting a review regarding this service. I havephotos of the pizza as well as the receipt as proof. I would like someone to reach out to me to waive the cost of the order dueto the substandard service provided. I train over the phone customer service, I have fired reps over this type of behavior. It'scompletely unacceptable and this level of brazen behavior indicates that this isn't his first time acting in this manner. Orderinfo: Order date/time per receipt: 10/3/19 10:33pm Ticket number: 0072 Order total: $39.15 Recorded call times followingdelivery: 1. 11:05pm 2. 11:15pm 3. 11:16pm 4. 11:19pm I have filed a complaint on the Pizza Hut website direct as well tohopefully insure follow up from either corporate or the store direct. I have photos of the pizza and receipt for furtherverification if you need. I am also a Pizza Hut rewards account holder it that helps you further research the incident. Pleasecontact me. Thank you, Zach Read more
We been trying to order the big flavor dipper always unavailable? And the other pizza Hut doesn't deliver to a house in the same... city? Makes no sense. But finally when we was able to order it. They send a round pizza smh. And drivers are horrible. I'm donewith pizza Hut ?please DONT order from this place people. . Read more
Like look at this pizza really????