Reviews for McDonald's in Hayward, WI
This is one of the worst McDonald's I have ever been to in my life. Many of the employees are surly. Some are kind and... respectful but that is not the norm. The dining room is usually a mess or closed. You never know if the dining room will be openor not. You just get to be annoyed by trying to open a locked door and then you get to read a tiny sign that says the dinningroom is closed due to staffing issues. They have an electronic sign that you can see from the road put a note up there about thelobby being closed or don't let people say pick up inside on the app, there are a lot of options for communicating that thelobby in addition to putting a sign on the door. The food is mediocre. The service ranges from excellent with a couple of keyemployees to abysmal with nothing in-between. The bathroom is tiny and the baby changing table is right next to the door andblocks one of the stalls. The door bumps it when people come in. The fireplace place is nice but that's the main perk. InHayward our fast food options are MC Donald's, Kwik Trip, Subway, and DQ (not fast). If we got a Culver's, a Wendy's, or aBurger King this terrible excuse for a MC Donald's would be out of business. Read more
This is probably the worst restaurant in the area. Tonight took the cake. I waited in the drive-through for almost 40 minutes,... paid $19 dollars and the forgot half of my order! Which, of course, I didn't notice until I was 45 minutes away. They areconstantly screwing up orders and extremely slow. It's slow and stupid day everyday there I think. Read more
Lobby is never open and they say use the drive through. I drive a semi......would you really like me to use the drive through?... cause if so I'll put it 12th gear and send it, McDonald's can kiss my a$$ Read more
I?ve pretty much given up on this McDonald?s. They can?t seem to land the cheese on a burger or fish sandwich to save their... lives. My last visit, the french fries were thrown sideways in the bag. Latest Big Mac was cold and the sauce was all over theoutside of the wrapper. If I had a clean free hand I might have gotten a picture. I?ve tried ordering on the app and then therestaurant charges me more than the app shows somehow. Manager had to correct it. McDonald?s online customer service never evenresponded to one similar incident. A little more quality control and supervision would probably go a long way. I truly want youto succeed. You?re one of the few fast food places we have left in town. But as of right now the frustration created every timeI visit isn?t worth the bother. Especially since Kwik Trip now puts out a few good sandwiches, and they always land the cheesein its proper place. Maybe I?ll try again in the spring. Read more
Lady in drive thru was friendly. We had to pull over and wait for our order. It wasn't very long, but for a basic order with no... special requests it seemed like too long. Update: this second visit was a disaster! They blocked off some of the curbside pickup spots so the parking lot was a mess. The curbside pick up sign was stuck in the ground pointing in the wrong directioncausing confusion. I understand that this is a busy Labor Day weekend, but that should come as no surprise. Placing signs andcones more strategically would have made a big difference. Read more
Restaurant wasn't very clean. Staff was not very welcoming and service was slow. Food was not made as ordered.
The food is average like any McDonald's. However the people who have been working there are absolutely trashy. They wonder why... nobody wants to work for them and the people who do are teenagers with very poor customer service skills and rude attitudes.There is always a huge line at this McDonald's though, don't be surprised if the line of cars bleeds out into main Street andyou can't go anywhere because there is a car blocking the intersection since they want a Big Mac. Read more
Every Monday for 3 weeks have stopped in and every Monday get the same order and every Monday they mess up the order!!!!! I... knowwww times are tough in the restaurant business but seriously are you or your people that dumb you can?t read a ticket??Manager should be checking orders before they get put into bags and given at drivethru it?s a flipping joke!!!! Wasn?t here fora year came back to same stupidity!!! All about the money and f? the customers. I?m done won?t be back . Unfortunately thatdoesn?t mean anything to you because it?s a franchise unfortunately if it was a restaurant locally owned people would not comein but because it?s a million dollar operation they just don?t give a dam!!!! Read more