Reviews for Maria's Pancake House in Hazel Crest, IL
HORRIBLE CUSTOMER SERVICE!!! The 3 foot man at the counter is dry, rude, and doesn't know how to properly do his job after... working there for years. I made the mistake of going for a second time. The first time was over 5 years ago. I didn't even stayto eat. I walked out bc the same 3 foot man was rude and I don't spend my money where I'm not treated well. I should havewalked out again today. Instead, I placed a phone order. When I paid, my total was more than it should have been. I was alsotold I was being charged one price when my receipt clearly showed a different total. I asked if prices had gone up and was toldyes. Might be a good idea to I form people of that. There is also a 4% charge for using a credit/debit card, which he could havesimply said seeing as though he's been working there for YEARS. I will not make the mistake of going back again. Read more
I?ve been here quite a few times now, and the food and service are consistently good for an affordable price.
Friendly staff, good pancakes. I got the salmon patties but weren't impressed because they were overly breaded but the flavor... and fresh ingredients stood out. Service was quick and I will be back to try a traditional breakfast. Grits were well steepedbut could use some butter and salt before hitting the table or upon request. Read more
I ordered a French toast breakfast and there was hair in the eggs. The owner apologized and told me to bring it back for a... replacement but did not offer a refund. I was not interested in getting more food. Check your food throughly if you choose todine here. Poor customer service. Read more
Great and polite staff. The good taste good and is well priced. I come here for breakfast every now and then
Good food, good, fast service. My kids love the tenders & waffles! Full menu all day, kids menu, breakfast menu & lighter... options on menu a plus. I was referred here by a local while visiting & I have absolutely no complaints. The full parking lot isalways an indicator of good food ???? Read more
When I first got here it was super crowded but I got seated within 5 min so it's not bad. The food was good and the crepes are... super good and fluffy. The background music I will say is great. I like all the songs they played and it's very relaxing. Thestaff is nice but because it's so busy can't be very personal. Which is fine because it's understandable. I ordered my food andit didn't take them that long to bring it out. The staff again is very nice. There is parking but it seems to be packed lolwhich is frustrating when trying to find parking but it goes to show you this place is busy for a reason. Lol which is a goodthing. Read more
Good pancakes. Omelette was massive just needed more seasoning. Our hostess was SUPER SWEET. She was very engaging and always... smiled, which made her prettier. I would visit again Read more