Reviews for McDonald's in Hazelwood, MO
This particular McDonald's has a pretty fast drive through. You will find if you visit frequently that they may not have shakes... available all of the time. The service is good and the staff are friendly. Read more
Long line but that?s not their fault. It?s a busy location so pace yourselves if you need a quick meal. The drive thru service... was great; however, when I left and took a bite of my French fries they were too cold. Other than that it was a great locationwith great service. Read more
Poor food quality. I asked for no ice in my soda - it was loaded with ice, and no refills available, unlike other McDonald's.... Fries were soft when I asked for overcooked, fresh fries. I ordered the 2x quarter pound burger with no pickles or onions. Thesandwich had pickles and onions. Was not a grill order. Staff could not or would not follow directions. One small group ofcustomers was waiting for their order. My order wasn't taken until the other customers left. I waited for over 5 minutes thatcould have been used to place my order. I don't mind waiting for hot, quality food. My order was neither. This is why I don'torder to go or use the drive through. Read more
Food always missing in orders. And they just shut down their restaurant whenever they want to and refuse to fulfill orders. Like... every other fast food restaurant out here. Kids that don't care to work. And managers that don't care either. Kinda hard to runa successful company when you have trash working for ya. Read more
Worst experience I?ve had at a McDonalds yet. Everything that could have gone wrong, went wrong. Lack of available items on the... menu, poor customer service, missing straws/napkins, as well as the meals themselves looking as though they were literallySLAPPED together. This was later in the afternoon, they were not even busy, and yet the only thing that was even ok was thetaste of the food, which should be a given since everything comes frozen to start with. Read more
Both drive thru worker's were very rude. Didn't get our order right. The worker at the 2nd window was extremely rude and gave me... a dirty look when we asked for our other drink. No manners at all. I've given this place 3 chances and I'm done.District/Regional manager needs to get in there and resolve the issue's but I know nothing will get done. Read more
I wish I knew how someone thought this was whole acceptable patty..smh..people really don't care..if this was their kids burger ... I bet it would have been correct..I did not have time to take it back like I wanted..smh.. Read more
This location is great when the sun is out, but as soon as the blue sky disappears, McDonald's turns into the worse experience.... How are you going to close a restaurant at 5PM just because the sun isn't out? It's actually crazy because they turn intovampires acting like customers are the sun and garlic trying to get inside, and make them wait 30 minutes in a drive through.But it's North STL, what do you expect lmao Read more