Reviews for Dunkin' in Hempstead, NY
Ever since the renovation was done, this Dunkin Donuts has been better than ever. The Manager and staff are friendly and... efficient. It's also kept clean and the new layout is great. Read more
Sit at drive thru for at least 5 min before recognition only to be told to drive up to window to place order. Revamping the... outside has not changed the customer service inside Read more
Remodeled as of August 2022. It looks nice!
Yessenia is so rude. They got our order wrong but charged it correctly, I asked if they can correct it and she said ?this is not... my problem and you need to take it up with the one that took your order? The guy was next to her and way saying yes she iscorrect, I stood there with the sandwich for a few minutes, and nothing. We sat back down to see if they would call us back upand went back to ask if they were remaking it or not. The other staff was fine, but Yessenia was really rude, and there were twoothers within the 15 minutes saying there order was wrong. Read more
I was there today by 9:28pm and there was a car that take some time to order and then it was my time to order but I was there... and nobody took my order I was asking if it was open and nobody answered and I saw people inside I still wait but nothing then Icame to the other side by the window to leave because there were cars behind me and I saw the employees walking around and I wastryna ask or waiting them to say something and they saw me and ignored me. And everybody behind me left too. Read more
Have visited a few times, always through the drive-thru. Sometimes they are a bit slow but friendly staff. Prices are great,... better than some other DD. I've ordered the egg sandwich and it's been consistently good. Iced latte was great. Will return. Read more
My milkshake was good. I also ordered munchkins but the Indian guy's customer service wasn't that great. He wouldn't let me... finish speaking when I was telling him what I wanted, he sounded agitated when taking my order. And to top it off, when Iopened the box, I was greeted by a dead fly on the inside of the box. I had to go back and get another batch. He threw themunchkins and the box out in front of me so I'll give him that. He didnt apologize but tried to make an excuse as to why the flywas in the box. And he also said he gave me extra munchkins, however he didn't give me all of the flavors of munchkins I hadasked him for, once again probably bc he was in a rush to get rid of customers (even though at this time I was the last onethere). So the extra munchkins didn't really do anything for me. I personally would've preferred to get my money back but mysister insisted on keeping the good batch of munchkins. Read more
Only two stars for cleanliness and convenience. The Hispanic girl at the counter didn?t feel like answering questions and was... very dismissive. Asked her about the new cookie butter cold brew. Again, not a care in the world for anything. I ordered itregardless and it was gross. I wouldn?t recommend that drink unless the person that made it just didn?t do a good job. Read more