Reviews for Chipotle Mexican Grill in Henderson, NV

I like the food but the service left something to be desired... they were out of one of the main protein items but didn't know... it until the lady running the grill yelled to the front that they're out (the grill is in plain sight of the customers sothere's no filter when employees bark at each other). The veggie options they had upfront were running really low and lookingvery gross, and rather than replacing what they had on the line, the employees kept running to the back for fresh veggies. Also,we asked if they did a veterans discount, to which the cashier said he would have to check with his manager (lady manning thegrill). The manager said they don't but to just give me the police discount. The cashier said he didn't know how to do that sohe just charged me full price and called it good. Read more

Ridiculous. Paid full price (almost $15) for a burrito that was under 6 inches, and was delivered with just steak in a dry... tortilla and no other filling. Never giving them another dime of my money after that. The commercials show you taking pride inthe food. Do better. Read more

Painstakingly slow! In arrived with 5 people in front of me and it took literally half an hour to get my food. By the time I... left the line was nearly out the door. Those poor people would have to wait an hour and a half+ at that rate. I heard a guy askwhere his food was for pickup because he had been waiting for 40 minutes. The employee said ?there?s only one person working ononline orders?. The entire time I was there, only one additional online order was made. They have a dedicated worker doingorders. They are tucked in the back but they have all the same stuff you see in the front. Looks like they had 5 people working.No excuse for 5 people to churn out only 7 orders in 30+ minutes. This was not my only experience of them being slow. After mythird time, I feel I have to write a review. I have 3 kids waiting with my wife in the car and all of them were screaming in thecar by the time I got our food Read more

This was a family lunch as usual. Used to be a big fan. Today I was disappointed. The meat quality has gone down. I had the beef... but it was not what I am used to eating here?and the onions can be diced in smaller pieces I think. Read more

Used to be able to say the staff was keeping this place going but it?s full of entitled kids now. Let me stand there staring at... me while they did everything else except take my order. 10 minutes they let me stand at the line not being helped. 5 employeesall saw and told me to wait- someone would come to the line. When they finally did it was as if I had offended the kid and heslopped my food together. Just go to another one or Even Qdoba up the street. Better food nicer people easier parking lot. Winwin win. Read more

Probably one of the worst Chipotle?s in the area. The staff is very friendly, but the food isn?t up to other Chipotle?s. Whoever... is on the night or prep shift doesn?t prepare adequately for opening. Always out of stuff in the middle of the day. The rice wasthe worst and clumped, the salas wasn?t anything like other locations. Do yourself a favor and visit another location. Would notrecommend. Read more

Steak was overcooked, old and dry. Asked when new steak would be cooked and was told I could have what was in the bin. No more... would be brought out until the bin was used up. Wont be back, other locations take into account the quality and age of themeat. They're either fresh, or they bring out fresh. Had food poisoning at this location a few years ago. Apparently not muchhas changed. Lesson learned... again. Read more

I've been dining here for a few years and have watched the quality of the staff go from great to just okay. It's like the staff... is hired with very little training. Ordered to-go for lunch and my daughter found a produce tag mixed in with her bowl....shewas still able to read the date on it. How gross!!! Speaks to the level of training and careless I've mentioned above. Please dobetter. Read more