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Reviews for Jack in the Box in Henderson, NV

Gerardo Reyes 1 year ago
1

I pulled up yesterday and was denied service because they were short staffed. They told me to order through a third party app... (at 3am) when there was NOBODY in line. I?m going to leave a review every time I?m denied service here. There?s absolutely noreason to not take orders at the 24 HOUR drive through. Regardless if short staffed or not, there should have been a ?it?s goingto be a 10-15 minute wait, is that okay with you?? Conversation, but no, I was denied service instead. Mind you there was nobodyin line when I got and left there. UPDATE 11/8: the website link that the owner had me go to DOES NOT WORK. It?s a fake linkthat leads to nothing, this place truly does not care about its customers. Complete disappointment of a Jack in the box. Read more

Steven Cuthbert 1 year ago
1

So much for open 24. Went thru drive-thru 4am, open sign on but speaker person said "sorry closed". False advertising, waste of... time. Put up a closed sign if you're closed, remove open 24 hours sign and stop lying!!! Read more

Diana Jean 1 year ago
3

I'm in the service industry and I know there's always one thing that staff absolutely dreads the customer ordering. I was... wondering, do the shakes fall under that category? .... The reason I ask, the last 5 times (3 for me, and 2 for my boyfriend)have gone to this location to order shakes, we've been told "Sorry we're all out, And it will take 30 minutes to refill".Probably not a coincidence. This always leads to us driving to the location down the street, which always seems to be in stock.I truly want to know, because if it is a d*ck move ordering it, I can go straight to the other location. Just so happens thisone is right across the street from me. Read more

Kary Ann Hoopes 1 year ago
1

Worst meal ever. Fries at least a few hours old. Cold. Hard. Chicken something was off. Hamburger cold. Worst ever. We were... hoping for something decent. You lost our business jack in the crack. Read more

Karl Hungus 1 year ago
1

Sourdough jack meal. Untoasted bread, cheese unmelted. Cold patty. 2 tacos were gross and cold as well. Basically I paid 10... bucks for a large drink. Skip this dumpster and make the trip to the warm springs location. Read more

Ruby Thacker 1 year ago
1

?We can only take orders off the app?. Help me understand this!!??? Every single time we stop at the JIB at Gibson & 215 in... Henderson, NV. either they can only accept cash or can only accept credit or can?t accept either because ?systems are down?,like who is running this lame excuse of a restaurant? Why even have your drive thru open if you?re not able to order from it? IfI could give this place a ZERO I would. Read more

Jeremy Greenidge 1 year ago
4

Staff were pleasant. We arrived at a particularly busy time and they were only taking orders via the app which we didn't have.... They still took our order and the food was actually quite good. Read more

Bill Kord 2 years ago
1

Found a fried dead rat in my meal, when I called the store to report it. The manager said they had a rodent problem very rudely,... refused to identify herself then hung up on me after I asked for the corporate office number to report it. I?m getting a lawyer!Don?t eat there unless you like rodent burgers. Read more