Reviews for Pizza Hut in Henderson, NV
Ordered online, got email confirmation the food will be delivered in 45mins, however, food was delivered after 1hr 25mins ($5... delivery fee). Called local store several times, no answer. Delivery guy says, its a online issue. Food was cold, hard and withincorrect toppings. Overall, very bad experience! Read more
Pizza was delivered promptly, food was hot and tasty, deliveryman polite and careful to get us our marinara-- checks all the... boxes for us! Read more
I called to find out if there was a way to order personal pan pizzas on the online menu as I didnt see them and was treated very... rudely by the boy who answered, so I asked for a manager and he hung up on me. I tried to call back 3 times and was hung upon before I could say anything else,... so before writing this review I drove to the store and was apologized to by theirmanager and treated great, so the one star is for the pizza hut call center not this store, the store was great. They gave mean apology and free dessert. It's sad that the caller works for pizza hut as he about get this store a bad review and it wasntthem. The phone answerer one star, the eastern pizza hut store 5 stars.. Read more
Had a horrible experience; not sure what's going on there. I ordered a pizza online 2 hours before they close on Tuesday night.... I ordered online because when I called they said it'd be better. It never came! I called numerous times and no one answered.They still charged me. I called the next night to explain the situation, it took 4 times to get to a reluctant employee whosounded super annoyed. She said the driver delivered to you. No he DID NOT. either delivered to the wrong house or not tellingthe truth. This conversation is on Wednesday Feb 2 1020 pm. She refunded me the money without the tip!!!!! I asked for the fullrefund and she snaps saying I hope you know you're making my drawer short! What the heck??! It's not my fault. She refunded thetip. I said to her if she ordered something online without getting it she'd want the money back too. She said but I wouldn't askfor the tip. Why not?????? What is this? Read more
Dec.7th.2021. KUDOS to the team members or whoever was working there around 3pm to 4:30pm. We order Pizza Hut from time to time... but this time, for the first time, that every single item that we ordered were done with freshness, quality and consistency ofingredient. It looked like the food we got came out from commercials.. eye catching, well balanced and taste good! Thank youvery much!! We appreciate and truly enjoyed all our orders! Read more
Irritated because i went to a pizza hut closer to my job since the one by my house keeps messing up my order and this was did... too. I ordered and paid for extra cheese and most of the slices barely have ANY cheese. Like come on Read more
I utilize this location and place my order online for delivery. The delivery drivers are always kind. On 10/23/19 I placed and... order and received an upgrade at no charge. When I contacted the location to confirm my order the manager was very professionaland polite. Great customer service is a rarity nowadays and they exceeded it that day!! Read more
I have had pizza from many of the stores in this area, but I think the store at 10525 S. Eastern is my favorite. The pizza was... hot and exactly as ordered, with very pleasant employees. I will always come back to this one. Read more