Reviews for Wendy's in Hendersonville, TN
Went to the drive through. Girl was friendly but seemed a little rushed but they were busy. Good service.
Today's visit gets 2 stars.. Staff was very friendly, food was fast and fresh.. But, the Lobby was not clean at all... Sticky... Tables, food was all over the floors and me and my son and an elderly couple were the only ones in the store.. I can only assumethat the closing crew from the night before didn't clean the lobby.. Read more
I stood in line inside for 20 minutes. Nobody took my order. I ended up just walking out. They were just handling people at the... drive thru. Not good customer service. And VERY slow. I wouldn?t say it?s FAST food. Read more
Food overall was pretty good. Bacon was very dry. However the associate with black hair, a male, his name tag said Joseph and he... was very disrespectful Read more
The cashier had an attitude with me because I asked for a spoon for my strawberry frosty that she said should have been included... in my bag which it wasn't but the cookie was the freshest I've had since they started serving them, in fact all my food wasfresh so I let it slide. The frosty was strawberry milk and tasted like vanilla with a hint of strawberry but other than that Ilove wendy's lol Read more
This particular restaurant is one of my favorite places. The drive thru moves at a decent pace no matter how busy they are and... the staff is always polite. If you want to guarantee fresh food, my tip at any drive thru is to make your order custom. Example;no tomatoes, extra cheese, extra ketchup.. almost always makes for a tastier experience. Read more
This review is from January 2018. We ordered multiple burgers, two had bites taken out of them from the kitchen and our two... plain burgers had every ingredient in the kitchen on them. This is how we opened the burgers at home in the pictures. Theseare two different burgers. I informed the manager and told her I wanted the regional manager number. She told me to call the800 number and I said fine, it's either that or Facebook. She took my number and had a general manager call me. I told her andsent the pics, she then informed me someone from corporate world be in touch. Well, corporate called and tried to convince methey were not bites.... Well, I wasn't biting on that excuse. Then she said their insurance would contact me. He called onetime, I attempted to return his call no less than 20 times and left as many voice mail messages with no response and never ananswered phone.... So guess what Wendy's, if you don't care about your reputation then neither do I. So beware of this locationand look under the bun!!! You might be surprised. On a side note when I returned that day the "cook" and I use that term verygenerously looked like a crack head and was wearing a filthy ball cap. Just sayin. Read more
My chili has nasty burnt pieces all in it and it's all I ordered ????