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Reviews for Teppanyaki Grill & Buffet in Henrico, VA

Philip Nesbitt 1 year ago
2

Aesthetically pleasing on the outside and in, the good choices are numerous but there are a few things lacking so hard that it... brought it to a 2 star review. Specifically, my wife had surgery and she can't eat more then a large eggs worth the food so shedecided to order by weight. This was suggested by her the women in the front, good idea, saved money and she could bring ithome and finish it later. After getting the food and paying for the weight the rest of us had the buffet. Immediately ourwaitress accused my wife of not paying for it. We explained that she did and she argued with us, she then left and checked withthe front desk, she found out that it was paid. The rest of the time she avoided clearing dishes, filling drinks and when wewere still standing up to leave she looked at the ticket and said, "No tip on here". I had no time to even get my wallet out toput a tip down say this point. I can recognize the wait staff and the cooks we're tired, however many of us have worked retailfood before and no matter how tired we always went the extra mile to give the best experience. The food was, okay at best. Thechocolate fountain barely worked, all the fruits were fresh though and that was nice. The rice was dry and bland, beef andbroccoli had little to no flavor, the beef was hard and chewy. I'd recommend some place else, the food and wait staff aren'tworth the cost. My reviews in the past speak for themselves. Read more

Trey 1 year ago
4

We were driving home and stopped on the way back. There's a lot of variety and the price isn't bad. I got some sushi and it was... a little old so I wish they would smaller batches. The other food was pretty decent. They also need to work on labelingeverything bc I seen several things with no label. Read more

Monique L'evinah 1 year ago
1

my sisters and I came here last night (09/10) for our first time ever and I must say we were not pleased with the way we were... treated by the cashier.I think she said her name was ling... She was giving us attitude and yelling as she was taking our order.I simply had to ask her why she was yelling at us and that’s when she toned down. The staff here are rude and have a nastyattitude. The food didn’t look appetizing and it was definitely not good, looked like leftovers from the night before. Not tomention the bathroom was beyond dirty. We will not be returning. Terrible place! My first time and last time coming here!! Read more

S. T. 1 year ago
1

If I could put 0 stars I would. This is the most disgusting buffet I’ve ever been to. Starting with the server we had, my... boyfriend was asked if he wanted a refill. The server took his cup, and then grabbed plates off of the neighboring table.Another customer walked toward her looking for their table. In the process of guiding them to their table, she put myboyfriend’s cup on top of the muscle shells that were on another customer’s plate. That same cup was brought back to thetable. My cup still had food pieces in it when it was first brought to the table. At the hibachi station, I began selecting theveggies I wanted, and pulled out an onion covered in mold. I showed the staff member at that station. He looked at it, threw itaway, began picking out more pieces of mold, and then brought out new onions. Instead of swapping out the trays, he put the newonions on top of the spoiled ones. Many of the food selections were not kept at proper temperatures. For example, items meant tobe served chilled, were served warm. Overall a very unpleasant experience. We will never be back. Read more

Michael 1 year ago
4

Enjoyed this place. Place is clean, we'll lit and doesn't smell---always good things when it comes to a buffet. Lot of food... choices. Wife enjoyed sushi. I had mushrooms, General Tsos chicken, fried shrimp and steamed dumplings. Overall a goodexperience. ???? Read more

Steven Smith 1 year ago
5

Definitely one of my favorite spots to go for ungodly amounts of food. Service is always top tier, sushi bar is pretty diverse... and the food always slaps. Many food options for various diets...there's something for everyonr here. Atmosphere is that of anyAsian buffet, but this one is usually pretty clean every time I go. Hibachi grill is also a big win. 10/10 recommend! Food isalways being replenished and never fails to deliver on freshness. Read more

Aldrin 2 years ago
5

After a visit of the local botanical garden with our friends, we headed there on a Saturday afternoon. This was our first... visit, and we were really pleased with everything. There were probably areas where they could improve, but the sushi bar sweptus off our feet. For a Saturday afternoon, the seafood and the menu selection was outstanding. We had a great time there andwill definitely return if given the opportunity as we live 2 hours away. This was a great find, definitely a gem in the area. Read more

FrancisSpeak Life ?loveknucklebrawl? 2 years ago
4

I don't know what's all the negative reviews about cold and stale food ? Everything I got tasted fresh and steaming. The... restaurant is clean and service is fast. Staff don't smile much at all and make you feel little unwelcome, but I'm not here forthe staffs, I'm here for food and review of my experience. I'm in construction/demolition, so I build up some appetite and Ithink I chosen a good place to dine. Cheers. Read more