Reviews for Sonic Drive-In in Hephzibah, GA
Ordered 2 shakes, 2 drinks and 1 fry. Waited over an hour for them to bring my order to me! Finally realized it was taking... forever so pressed the button and they said someone would come out. Shakes were melted and fries completely cold. Read more
I don?t know why this location cannot never get the order correct. Twice they have not added my military discount on to my food... and I was told welp you paid so it?s too late. The employees did. No offer to help rectify the situation at all. But youverbally and physically verified the discount for my order beforehand. It leaves a bad taste especially when you also havemissing sauces and incorrect items in your order. I do not recommend this location. Read more
They forgot the extra cherries but the issue was resolved very quickly when brought to their attention. Great job!
I RARELY leave review for fast food , because key words ?fast food?, but this location is slowly falling down for me choice... wise. I always utilize the order ahead as ordering directly through someone gives me anxiety for some reason. Every time I orderahead , my order is almost always wrong . Sandwich?s made wrong , missing food, missing items in slushies . I could go on. Yes,i know the easy fix is stop going but Sonic has always been a long time favorite of mine, I?ve been hooked since forever . And Iam one to give benefit of the doubt , butttttt there so many times you can jack up a order that clear states what the customerwants . It would be different is I was ordering thru a person and they misheard or didn?t hear something , but order a heads I?msure are clearly showing what the customer is ordering. So it seems to be a battle of illiteracy with the employees. Because howcan you read an order upon bringing it to the car , but then it ends up being wrong . Maybe there should be a reading exam alongwith a test run before a job offer is made . Overall, I?m kinda done with giving chances. Unfortunately there is not a near bysonic besides this one, sooo I guess I?ll make my own burgers Read more
Here we go again, a cup full of icecream and just a sprinkle of snicker on top. I bring it to your attention and you still want... to charge me for extra snickers. So here's your 1 ???? ????. The good thing is This will be the last 1 ???? I give you becauseI wont be back ???? I will literally drive the extra 3 minutes to go to DQ Read more
This is not the first time this has happened but it will be the last time i pay for one thing and get another. I paid over $6... for a medium SNICKERS blast plus an upcharge for extra snickers only to get a cup of icecream. Its shameful that i need to diginto my cup before i drive off to make sure i have what i paid for. I like to bring my icecream home, put it in the freezer toenjoy later only to be disappointed. I do not work for Sonic and Im not responsible for quality control. Read more
Went to the local Sonic. The service is a little slow when they're packed, on a night like tonight. The food was pretty good but... generally speaking it took a lot longer to get my food than I accustomed to. I ordered a new York hot dog, breakfast sandwich,and a Snickers ice cream thing. I also ordered a slushie to go. The payment process was quick and easy but the time it took awhile to make it. Read more
Everytime we come to this sonic, there is always an issue. The first time we went through the drive through, they kept asking... what our order was after we already ordered and then 20 minutes later, they asked again and proceeded to say that the order wasnever put into the system! That was 30 minutes wasted for an order they never received! Second time, they completely botched theorder and got mad when we told them. Hire better staff please! Read more