Reviews for Applebee's Grill + Bar in Herkimer, NY
The attitude of the waiter is very good! The steak and mash, onion rings taste really good! I will be back!
Tonight I ordered an oriental chicken salad with grilled chicken. I had a hard time finding any chicken, alot of hard core... pieces of lettuce that were not edible. There was hardly any salad dressing so basically was like eating plain lettuce. Thebread stick was rock hard. $15 for a salad and the girl asked me if I wanted any change ( was never told what the bill was.)WORST SALAD EVER- HERKIMER, NY Read more
I can?t believe the experience my family and I had this afternoon. My father, sister and I didn?t even get greeted when we... walked in by the hostess..We walked in smiling, said hello, & she replied ?3? with a rude tone. First red flag however, westayed. We ordered the combo appetizer and some entrees we got our drinks, waited 40 minutes for the wrong order that was dyingin the window ( not fresh ) which is fine everyone has their days. However, our server Sean didn?t even apologize once.He wasvery rude, taking care of other tables before us when we were there first.Mind you it was NOT busy AT ALL. My mother and I areservers we understand certain things but at least apologize and act like you care! My father asked what?s going on ? He said ?Well I can only go as fast as the cooks can go ? not one apology. After that, we overhear him cussing about us in the kitchen.My family and I are disgusted by the lack of customer service we received. We are great tippers and we were treated differentlyfrom others. Very racist employees.. would not recommend.. 0 stars !! Sean needs to never serve again.. Read more
On 10/01/2022 my husband and I went into your restaurant for dinner and checked in 3:35 pm. The waiter Josh took our orders at... 3:45 pm brought us out drinks and our appetizers came 20 minutes later by another host. Josh never returned to our table orinformed us what was going on with our orders. We ordered a Whiskey bourbon sandwich with fries. There were people coming Inafter us and received there dinners. After an hour of Noone returning to our table, we got up and went to the host up front andasked to speak with a manager. I understand that they were short staffed by that is unacceptable. The manager did apologize tous. We will not be returning. Read more
A nice quick lunch. Had the rice bowl. Loved it. The waitress was sweet to us, but a customer that didn't speak very good... english(from another country) was struggling to put in her order. The customer asked the waitress to come over and she wouldshow her the picture of what she wanted.. the waitress said just tell me while rolling her eyes. Finally with great difficultythe customer put in her take out order. The customer pulled out her money and wanted to pay, the waitress walked to the otherside of the bar and was making jokes about the customer with one of her regular customers. This poor woman was treated verypoorly... she wasn't begging, she was a paying customer. Just because she couldn't speak our language, doesn't give thatwaitress the right to treat her that way. My husband was seated right next to her so we watched the whole thing play out. Read more
Great friendly environment! Our waiter Joseph M was so great and friendly and helped with any questions and gave... recommendations! The manager was also so sweet when we told him how great Joe was! seems like a great working environment!!!Food was also great! Read more
Quick stop for dinner at Applebees! Just looking for a simple meal and Applebees did not disappoint. Service was quick and our... orders delivered as ordered. The establishment seemed quite busy for a Tuesday evening but the staff was up to it. My onlycriticism is that the restaurant appears to need freshening up a bit. A little refinishing to brighten things up would be nice.The place is clean but beginning to show its age. Read more
Applebee's is the highlight of Herkimer NY. A small town that is littered with many different fast food places, this is one of... the only sit down restaurants in town and I assure you that they do not disappoint. I have ordered food here many times in alldifferent ways, take out, delivery, and dine in. I have now tried many of the foods Applebee's offers. The food I have beenhooked on since I first tried it is their BBQ boneless wings. The sauce is delicious and the chicken is extremely tender. Steaksare very delicious, the 6oz are fairly thin, so I would recommend ordering a lower doneness level than you normally get becauseit tends to be slightly overcooked by one level. The 8oz steak is personally a better choice, it is thicker and easier to cookto perfection, which the cooks nailed every time. The chicken entrées are also a fantastic choice, all being very tender andhaving a ton of flavor. My least favorite entrée would be the pastas. I personally love plenty of sauce and they are usuallypretty light on sauce. Appetizers: Favorite is BBQ boneless wings, the other flavors of boneless wings are also very tasty. Themozzarella sticks are pretty average, beats frozen, but not fine dining. My fiancé loves the spinach artichoke dip. Applebee'scarries classic pepsi products, along with beers, wine, and other alcoholic beverages. I love ordering the specialty seasonalalcoholic slushy drinks they make. In the picture I featured the Halloween "Dracula juice" drink which was delicious. Overall Ibelieve Applebee's is a great middle ground between fine dining and fast food. Great for a date night, casual sit down meal, oreven just to sit at the bar. Read more