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Reviews for Crazy Otto's Empire Diner in Herkimer, NY

Bridgette O'Neil 1 year ago
5

We have always stopped at a Mass Pike or NYS Thruway Service Area for a bite to eat while traveling from Rochester to visit... family in Massachusetts. With the NYS Thruway Service Area Reconstruction Project underway and lack of food options, we decidedto search for local cuisine when the pangs of hunger kicked in. Top rated search in Herkimer area featured Otto?s Diner. Ourfriendly and helpful server, Jenny, recommended a number of menu items including their award winning corned beef hash and awardwinning hollandaise sauce. I then opted for the Irish Benedict. The hash was awesome - loaded with tons of tender corned beef.The hollandaise was creamy and delicious. The reviews are right on point. I highly recommend going a little off the beaten pathof I-90 and visiting this nostalgic diner. Food and service are amazing! Always great to support local businesses as well. Read more

Eric Haffner 1 year ago
5

This place is AWESOME ???? Can?t wait to come back and I?d even be willing to donate some of my license plates that they maybe... need. Decorations and atmosphere amazing. Customer service and food likewise top notch. Love it. Read more

Dakota Roundtree-Swain 1 year ago
4

Great environment and staff. Cool vibes! Just know that what they call home fries are very much hash browns. Overall, a fun road... trip stop for a bite. ALSO THEY MADE A BIG OMELET THAT WON AN AWARD! Read more

Ryan Mazierski 1 year ago
5

A sign in the diner's window reads "Voted New York State's Best Diner." The sign is not lying. The diner has fantastic food,... friendly service, and reasonable prices. On top of the food the ambience is second to none. The diner itself is a 1952Mountainview which still has many of it's original features. License plates from nearly every state and autographed bandmemorabilia are everywhere inside the diner. Elvis even ate their once. They even have a sandwich named for him. You cannotmiss this place if you are in the area. Read more

James McTavish 1 year ago
5

Stopped by while traveling through from Seattle. Good diner coffee, good omelette, and huge portions. The "half" omelette my... partner ordered was still a big portion. You can get biscuits and gravy instead of toast with some of the breakfast mealoptions, and I recommend it! Nice service too. I'd come here again if I'm ever back in this area. Read more

Stephanie Crain 1 year ago
5

Great food, fun friendly staff! The stuffed chicken riggies we're delicious, and save room for the homemade pie! Great... atmosphere! Indoor and outdoor seating, we loved sitting at the counter! Read more

George Burns 2 years ago
5

There are diamonds in Herkimer! This little, old, hole in the wall is AMAZING!. Stopped for breakfast on a recommendation... from a good friend. The coffee was delic! The pancakes were oversized beyond huge and the bacon was made to crispy like it wasordered. I want to go back now to try the lunch menu! The line was out the door with locals, so you know it has to be good! The staff is more than friendly, they like their job and know the food will satisfy customers. A rare 5 star ALL AROUND! Welldone! Read more

Paige 2 years ago
4

Food is pretty good, though seemed a little thrown together hastily. Overall though it wasn't bad. Portions were big. A decent... breakfast or lunch option. The prices are definitely a little too high though, especially for things like the biscuits andgravy, which has a sweetness to it I can't get behind. Like I said though, a great local diner option, especially for breakfast.Stuffed French toast is a must try. Italian breakfast always a hit. Thanks for your reply, but it wasn't shifted, there justwasn't nearly enough egg in the omelet to account for other ingredients, leaving it barely holding together. Mistakes do happen.Much, much better today however. Read more