Reviews for Penn Station East Coast Subs in Hermitage, TN

Customer service is alive and well at this Penn Station along with their amazing food. The crew at this particular Penn Station... was polite, attentive, and personable. Penn Station makes some of the best subs, period. Their bread is flavorful with greatchew. The ingredients are freshly prepared, and the portions are generous. Their fries and lemonade are also some of the best inthe fast/fast-causal space. You will not be disappointed. P.S. Try the Big Penn (not a regular menu item). It?s like a Big Macbut in sandwich form and a lot tastier. Ask for it. Read more

I think Penn Station East Coast Subs are the best Subs around. The fresh cut fries are just a great plus that other Sub Shops... can't compete. You don't have to settle for chip there. We aren't lucky enough to have a Penn Station where I live so anytime I pass one I am ready to stop. Read more

I love Penn Station, have ever since I was a kid. This is hands down the cleanest Penn Station I?ve ever been to! The staff was... also extremely nice and helpful. 10/10 will return. Read more

Great service and food. Family enjoyed.

Easily one of the worst experiences I?ve had at a restaurant in Tennessee. Being from Philadelphia, I am hypercritical of... sandwiches, but this went so much farther than the mediocre sandwich. I only went to this place because it?s called PennStation East Coast Subs. I?m expecting some genuine hoagies. I order a mixed cheese hoagie and they make a cheesesteak? so theyhad to make a new one and they literally put 3 slices of cheese on the sandwich. One slice of provolone on one side, a slice ofAmerican in the middle and a slice of Swiss on the other side. I have been eating cheese hoagies since I had a kid and it?slayered cheeses. I have never in my life seen something so pathetic. The sandwich was almost 13 bucks too so for 3 pieces ofcheese I was pretty upset. The bread was skimpy and doughy. Not even mediocre, just all around bad bread. The sandwich wasBAD. The fries were ok at best. Didn?t have much of a taste besides salt. They looked really good in the pictures but were verydisappointing. Also in the pictures they had cheese whiz and when I asked about it they had no clue what I was talkingabout. The lemonade just plain sucked. No ice, just warm gross lemonade. For my meal of (terrible skimpy) sub, mediocre Frenchfries and a warm lemonade, it was 28 bucks. After my food was made the kid informed me the company is based in Ohio? I wouldn?tgo back here if I was paid to. Read more

First clue of a potentially bad experience was when we were told that they had no ice and all drinks were hot. We ordered... anyway and got water. The sign on the machine that said no ice looked like it had been on there for a long time. Water turnedout to be pink water. Running it for several seconds didn?t clear it up. Two full glasses and both were pink. My wife went nextdoor and got a tea from Taziki while we waited. We got our food and the fries were terrible!! We came here for what used to begreat fries. But these were raw in the middle and floppy. Looked like maybe the potatoes were green, too. They just had a weirdlook to them. And to top it off neither my wife nor I got any obvious mushrooms and banana peppers on the sandwich. We won?t beback. Read more

Mediocre subs at best, and priced way too high for what you get. Ordered a regular club with no tomatoes, (have a light tomato... allergy), and no mustard. What I received was a club with lots of tomato, lots of mustard, and no bacon... I had ordered thisto go, when I got home and found out, I called and asked if I could return the wrongly made sub, and get one made right. I wastold no. If I wanted it made right, I would have to purchase a new sub. My girlfriend's sub was made correctly, and herthoughts on the sub was, "eh, it's ok. But the fries are really good". Learned my lesson, and we'll stick with Jersey Mike'snow. Read more

Between this and Lenny's I'll never eat Subway again! This place has delicious food, fresh cut fries, and the best chocolate... chip cookies I've had in my life!! Everyone is treated with respect and I couldn't be happier! You guys rock and you'lldefinitely get more of my money!!!! Read more