Reviews for Chipotle Mexican Grill in Hermosa Beach, CA

I?ve been here just twice, and I?ve already picked up on a bad pattern unlike any chipotle I?ve ever been to. Completely... inattentive staff. I walked in, and saw my prepared order immediately. There was no in person line, and the workers were havinga side conversation that had nothing to do with what they?re being paid to do. I was waiting for a good while for someone,anyone to acknowledge that I was even there. I thought, hey it?s a simple enough task to grab my food, so I thought I?d do thema favor. I walked one step, grabbed my bag, and I was yelled by their worker, probably a manager because of her false sense ofentitelement and complete lack of awareness, aggressively. For doing HER job. Literally, all ya gotta do is acknowledge yourcustomer and say you?ll be with them shortly. Oh, DEFINITELY the last time I give you guys my business. Which you?re probablyhappy about judging by how I was treated. In that case, you?re welcome. Edit: food was below average. The queso was watereddown which is a huge bummer when you pay extra for it. Read more

Worst chipotle I?ve ever been to, it was filthy in here and the staff had terrible attitudes. Girl with braids stood around... doing nothing while line piled up , won?t catch me here again haha Read more

I go here 2-3 times a week. I love chipotle and the staff is very friendly but whoever is in charge of stock is has frustrated... me to the point of writing a review. More than half the time I go, they are missing ingredients. It's so consistent I drivemuch further away to a chipotle that regularly has the basic ingredients I would like. I simply don't know how they soregularly have this issue and how they make their employees consistently have to deal with the issue. Hopefully it's somethingthey figure out as they are very close and very friendly. I simply hope this review adds to others that may encourage abeneficial change. Read more

The employees were very nice and helpful, the food here is delicious and never too little.

Super welcoming staff, always clean and excellent quality. I come here multiple times a week. Shoutout to Dom, Harry and Irving... for being awesome! Read more

I have never been to a Chipotle and been this grossed out! Very dirty with the food, unkept and it wasn?t even busy. Plenty of... employees working, but no one bothering to refresh anything. None of the food looked fresh and was spilled, dried and crustyfrom one food bin to the other. The salsa looked like it sat there all day and didn?t look like it had been kept the righttemperature as it looked clumped together. Read more

I love this Chipotle location so much, the staff is amazing. I go here a lot and I always see Adele who is a total sweetheart... and super friendly. Dominique and Irving are also super awesome employees and they always provide a great experience. Vibe isgreat there and the service is fast. Definitely my favorite Chipotle in the South Bay! Read more

As someone who used to work at Chipotle, I can tell that this location takes a lot of care into their food. The service here is... a lot better than any chipotle I go to and the food is always fresh. I've placed orders here for pickup and it's always ready ontime. The dining room is always clean, utensils are always fully stocked, and the food is always delicious. Never had a badexperience out of the probably dozens of times I've eaten here. Read more