Reviews for Popeyes Louisiana Kitchen in Herndon, VA
What else can be said, love that chicken that Popeyes! Popcorn chicken is probably the most scrumptious gift from above. No... bones no waste, just pure enjoyment. Have fun and think of me! Read more
They charge more than advertised. They charged $3 for a meal. The cashier was rude and dismissive when comfronted by me... regarding this. I spoke to the manager since she happened to be helping in the next reguster, and although she was nice, she didnot offer any solution to the higher charges than advertised. She just says that the price board is wrong and that are workingon changing it. This is the second time it happens here to me and other people that work with me have said it has happenedbefore to them too. Seems like some sort of sketchy stuff is happening at this location. The food was good, so that's the onlypositive thing. Read more
the person taking our order was so rude she didn?t give us any time to think of what we wanted she rushed us and yelled at my... aunt and made us go inside to get our food when we clearly went through the drive through to not go Inside after looking at thefood we saw that they had just threw the fries in a bag Read more
Our food was nice, hot and tasty! The staff was helpful and friendly with great customer service. This location was clean. The... parking lot doesn?t have too many parking spaces available. Read more
Normally love this place but this is the second time I?ve had this issue in Herndon. They got my order wrong- no worries, right?... We all gets stuff wrong now and again plus it?s an easy fix! But when I asked for the correction- the usually fresh anddelicious chicken was very much not. They gave us old pieces that have been clearly burned from sitting under the lamp and weremissing skin?!? Not cool guys. Read more
Always a treat to go to Popeyes, the spicy chicken sandwich is amazing with the fries. This location was busy and understaffed... but the food was still great and staff kept apologizing for taking a long time to make my food. All in all highly recommend thisplace Read more
As I had stated earlier in my initial review, my visiting Popeyes Louisiana Kitchen was inspired by my previous visits and the... rain that was about to besiege Virginia. I was fortunate that I was on Drainsville road and turning in to Route 7, which hadthree turning lanes and one leading right to Popeyes Louisiana Kitchen. So, I paid them a visit via the drive-thru, euchre isvery convenient coming off of Route 7. However, I had the misfortune of being behind a customer that didn't know what to order,and when he did he had a thousand questions about his meal. He took another two to three minutes to get adoring condiments. Iwas surprised the check out girl wasn't upset. She was very courteous and attended to his every wish, which told me she was aprofessional. I find it interesting that some customers can be so annoying, but these associates have to take it because theypractice good customer service. In any case, I ordered the 8-piece nuggets combo with a side of red beans and rice. My drink wasa Sprite to go with the meal. The young lady that just finished with the previous customer didn't seem phased at all, she waspolite, smiled sincerely and provided me with the same level of service. Amazingly, the food is good of course, this PopeyesLouisiana Kitchen doesn't do anything out of the ordinary in the preparation of their food. I mean the red beans and rice, in myopinion are the best in the market of fast food. Nothing compares to the flavor and consistency. I never had the nuggets, but Iwas definitely ordering my red beans and rice with this meal. Read more
Got sick three hours after grabbing food from the drive-thru. Ordered the Spicy Chicken Sandwich with fries. The lady who took... my order was also incredibly rude. Read more