Reviews for Starbucks in Herndon, VA

The people are nice, not crowded during evening time, as usual the cappuccino is great.

5 People behind the counter with me by the cashier for about 10 mn. I asked for the manager which happened to be chatting with... another employee. The croissant I ordered was not good...The coffee just ok. I'm so tired honestly of the low quality customerservice in a lot of shops nowadays. Read more

If you enjoy waiting 15-25 or more minutes for a single drink I highly recommend this Starbucks. Ridiculous and it was NOT busy.... Idk what was going on but it?s like this all the time. Read more

The young lady at the drive through (Phoebe) was rolling.... the other two.... eh, wandering around "looking busy". I went... inside because I drive a manual and didn't want to spill coffee and drive away and bother the next person in line... instead Ijust stood inside watching the drive through get served one after another. After about 5 minutes, I finally saw someone elsestart to actually move... Read more

This Starbucks is so weird. Just getting inside you have to navigate the seemingly always preset UN convention of people... loitering outside. It?s like some sort of weird Nigerian refugee camp or something. Waiting to pick up my order the staff madeno attempt to tell me they were running behind and working on my Togo order. Then the barista made wise cracks about my name. I do not have an unusual name. Never going back. Read more

Generally a friendly Starbucks, but frequently rushed with long drive thru lines. Often my order needs to be replaced, which is... a complete hassle for a basic cold brew. Honestly there is a better Starbucks 7minutes away on Elden St. Read more

I stop by here every time I?m in the area when I?m craving a sweet beverage. To say that service or quality is consistently... great, it?s not. BUT, I find this location very convenient as it has a drive-thru. I jump on the occasional beverage trend andtry different drinks once in a while, but generally my go-to is a refresher or caramel Frappuccino (extra caramel, don?t judgeme). Be warned the line can get super long in the blink of an eye so make sure you?re not in a rush because there?s no way toget out once you?re in line. I?ve also tried some of their breakfast sandwiches and pastries, but I?d have to say the iced lemonloaf is by far my favorite. Overall, nice and friendly staff. I plan to keep supporting the business provided they continue tomake improvements on a consistent basis. Read more

Top Notch Customer Service! On this particular day, at this particular time, I am very pleased with this visit. Despite one of... the drinks (Salted Caramel Mocha Frappe) having a taste that wasn't quite right, the Barista cheerfully made a replacement thatwas perfect!???????? Very good Starbucks!???????? Read more