Reviews for Wendy's in Herndon, VA
Resturant was very cold and dirty. There was a employee cleaning tables the entire time talking loudly across the dining room... with a customer which made it even less pleasant experience. Cashier was very slow and had difficulty understanding what thecustomer ahead of me was wanting to order. My order was correct but burger did not have much taste. Fries were HOT and verytasty. Read more
Average fast food. Ordered doubles and came out with just a single Patty, another customer had to go back to the counter cause... they messed up his order. The place was dirty and they weren't busy, had employees just standing around Read more
Again, they got my app order wrong, I order the Southwest Avocado salad for the Avocado?..THERE WAS NO AVOCADO IN MY SALAD!
BEWARE, double check your order BEFORE paying. They upsale you by up size the drink and fries. ZERO star for ZERO honesty. Wont... be back again. Read more
Pulled up to order and the woman told me to wait, ok no problem. She came back and told me to go ahead and before I could... complete the first word she told me to wait. Ok, I get it, it can be busy. I wait. She comes back to take my order and I tellher I want 2 kids meals with cheeseburgers, apples and juices, 1 kids meal of chicken nuggets, apples and a juice, a #2 with alarge diet coke and a large root beer. She tells me to pull around. I pull around and hand her my credit card (note that shenever gave me a total for the amount). She runs my card and hands it back. Someone else hands me a drink container with achocolate milk and 3 large sodas. I say "somethings not right" and explain the drink order again. The girl who handed me thecontainer takes the chocolate milk and the original lady tells me that they charged me already for the 3 sodas, ok no big dealI am not going to sweat the chips of bucks. A guy hands me the 3 juices. Someone else hands me the 3 kids meals and walks away.I sit waiting for the last meal. Someone else sees me sitting there and comes to inquire why I am still there. I tell her I amstill waiting for the #2 meal. The original lady comes back to the window and tells me there's no other meal. I explain theorder again to her and she raises her voice at me telling me that my meal would have been closer to $16. Mind you, she nevergave me a total or a receipt and yes I should have asked for one. Finally, she throws the bag at me and tells me "Here, out ofmy pocket!" and slams the window shut. She was rude and in such a rush, she wasn't doing her job correctly. I would have beenmore than happy to pay for the meal. Thank goodness I don't ever have to go back there. And I feel for the people who are stuckworking with her. Read more
Today I went to buy a baconator and I had an awful experience. I waited for them to take my order and no one took the order. I... went to the window and the cashier named MAHESH spoke to me in an arrogant way, very angry, he told me I'm not going to sell youanymore. I think that if he is fired, the restaurant will be more efficient because even with his co-workers he was yelling atthem. HORRIBLE SERVICE Read more
I like the place but i had a very bad experience recently. I ordered dave?s single, french fries and chicken nuggets. The... sandwich, fries and the nuggets were cold. The fries tasted bad. Very disappointed with the experience. Read more
Very...Very bad ???? ????????service Always put wrong order in the bag and leady name is Mona she has so much attitude