Reviews for Papa Johns Pizza in Hewitt, TX
Ordered my pizza online waited 45min for my order to be completely wrong, missing items and a doordash driver who was rude. For... 1 I didn't order through doordash so confused when she delivered my food. Gave her cash tip because I know how it is to be adriver. Called the store to ask for my order to be replaced. Young lady on the phone was very rude and rushed me off the phoneas quickly as she could. My order was replaced and once again another doordash driver who is rude. Never ordering from hereagain. Read more
What a nightmare. My grandson wanted Papa John's, placed his order and picked it up. Pizza was burnt and I couldn't even consume... my half. Called for an hour and no one picked up but the outsource CUSTOMER SERVICE from EGYPT. Choose Option 5 and repeatedlycalled back with Option 3 to only be hung up by the local restaurant. Is it that the local establishment knew the purchase wasbad and didn't want to hear a complaint? Worst experience ever for a measley pizza. The long winding call time to PAPA JOHN'S isnot worth the effort. Audience may I suggest, MARCOS, CHUCKY CHEESE, DOMINO'S for your pizza purchase. Papa John's is a bigjoke. and doesn't want to hear of a complaint. Gas / Fuel is to experience to be back tracking. Thumbs ???? Read more
Pizza was very good it only took like 15 minutes on a Friday night to be ready to pick up. I will for sure order from Papa... John's again! Read more
I was very pleasantly surprised. I ordered some Philly cheese steak papadias. They were great. I was actually very surprised... by how good they were. The only issue was they were too busy to bring it out curbside, so I had to go in. I'll be going backfor sure Read more
My pizza took an hour and a half to be delivered and was burnt when I received it. My boyfriend's pizza was burnt as well. I'm... not happy with this at all. They definitely had enough time to Not bring me a burnt pizza. Read more
I placed an online order at 3 pm for delivery at 5 pm. At 5:10, I called to see if my order had left yet because I didn't... receive the tracker in my confirmation. I was informed it wasn't yet out of the oven. I received a call from the Door Dash guy(I thought it was Papa John's delivery) at 5:40. Read more
I've ordered from this location on many occasions and, up until recently, they were efficient and fulfilled my order exactly. My... last four consecutive orders have been way undercooked, but never to this degree. I ordered the garlic knots and, not only was Igiven the wrong item (note the cheddar), but they spent a total of what I would estimate to be three minutes in the oven. By thetime I brought them the half mile back to my house to eat, they were no longer warm and didn't have anything more than theirouter layer to offer the hungry mouths I'd brought them home to feed. That white layer you see on the profile of the right"knot" is pure, uncooked, squishy, slimy dough. The inside wasn't cooked at all; it wasn't a question of which knot I chose fromthe box, it was uncooked in all of them. My dinner companion thought it was mozzarella cheese until he stopped to actually tastewhat he was eating--yes. Raw dough. I'm disgusted with this location and I will be going out of my way to avoid it in thefuture. Read more
You don?t accept credit cards for delivery? Umm - I don?t understand. Unable to order. No food for us.