Reviews for Churromania® Hialeah Gardens in Miami Lakes, FL

I called to ask a question and a female employee working during 7:50PM on 9/11/22 hung up on me and started declining my calls... when i called back. Terrible service. I was going to order and that kind of service made me not want to. Read more

The churros were pretty good wait was decent but the customer service definitely wasn?t up to part the cashier lady gave the... biggest attitude just for a little cinnamon sugar as though it was a secret recipe all we wanted was it on the side due to itbeing so sweet and I?m not able to consume that much sweetness . She then proceeded to try and charge me $2 for it on the sidewhich was ridiculous because i literally wanted only a pinch amount which would?ve been perfect in the little paper cups theyuse to put ketchup up after begging And pleases just as we were about to just pay for it the gave it to us , which she could?vejust done in the beginning and saving us the hassle . Read more

Churros were good but customer service was the worst. I went today 10/18 at around 8 pm, there was a blonde young woman working... there that had a really bad attitude, she would throw the order on the counter for the customer to pick it up, I had orderedsome churros and she went to the back to prepare them but then I realized I wanted to add something else to my order so I stoodin front of the register to wait for her so I could order again and she looked at me trough the window and told me ?? what doyou want?? with attitude, this girl rolled her eyes at me and told me ?? now you need to wait because I am on the back? thenproceeded to take my order FROM THE BACK while rolling her eyes at me. I was not even rushing her in the first place I juststood there to wait for her. When. She came to the front she told me to move so she could take the order for other customerseven though I was already in front of the register ready to pay for something I had ordered already. This is what ruins abusiness I think customer service is so important and being kind has never hurt anyone. Read more

Ok? First of all, fresh hot tequeños at 2:30pm Epic. Loved them. And the sugar & cinnamon churros were delicious. Friendly... staff, well only interacted with the cashier and she was very kind. Order came out quickly and fresh. Read more

2nd time that we order from here and have gotten a sloppy order, was under the impression that the flavors you order is half... and half , if you look at the picture taken the guava and cream cheese is all over and the nutella seems like you guys ran outof it. Don't think I will be ordering from you again. Read more

The worst experience!! This is my second time ordering there and this is a mess !! Today 12/05/2019 around 9:50 pm I ordered a... single churro with Nutella and they gave me a bunch of dulce de leche on top of it , and Two cups with plain churros , !therewas only two girls working and they probably didn?t know how to prepare the churros because all of them came Raws ! (Crudos)even when you have to wait more than 10 minutes to get the churros !! Read more

Normally we are happy and please with the quality of sold at this locatin; nevertheless, on the last 2 visits the churros had... been over cooked. Need to review your fryer or so to provide a quality product Read more

Nice little store. They take time the time to explain the menu. The churros are freshly made and ready in only few minutes. I... loved the churros with Nutella with a Oreo shake. I tried the hot chocolate, delicious !! Read more