Reviews for McDonald's in Hialeah, FL
Customer Service and education is a big part of the process. If your employees don't know that, you certainly need new... employees. Businesses close due to the lack of both of them, no doubt about it. One of the worst places ever. Read more
The icecream was only the cone nothing on top...they are extremely rude and obnoxious I complaint several times and nothing is... done I never go to that McDonald's again Read more
Too many wrong things. They maintained bathrooms closed at all times, then you got to ask the remotely someone opens it, 5 staff... member just chatting looking at me and no attention, had to order on my phone online cause no one take care of me, ordered toeat at the spot and sat, the gave me the order to go. Crazy. They are one of the worst places to go. And im talking just thisspecific place Read more
Expected better from this McDonald's, I went on Monday March 28th at around 7:30 pm and the guy who took my order added a large... coke when I had ordered a Diet Coke. Shocked when I told the girls at the window to change it and they said 'NO' they couldn'tchange it. Really? You mess up on my order and I have to take a product I didn't order? You need to properly train youremployees and make them more customer service friendly. I was in a hurry and didn't want to argue, but this is very bad service. Read more
Today December 25th at 6:15 pm I was there ordering a happy meal with a vanilla shake for my son and a medium caramel frappe for... me. The smoothie machine was broken as usual, sometimes it is broken or they are cleaning it during the rush hours . They servedme half of cup of the frappe instead of the full cup. I requested to speak to the manager and her answer was " The machine isbroken and your options are take it or leave it". She was extremely unprofessional, worst manners, very bad language andattitude. In front of my face she told the employee " cancel his order give him the money back so he can get out of here" In topof that she told me to "go back home to eat your Christmas pig" The store number is 25649 located at 4185 W 16th Ave Hialeah, FL33012 I hope upper management or corporate can read my review to prevent other customers from going through this. This persondefinitely does not meet the requirements to be a manager and even less to work with customers. Read more
Rude employees and the manager does not care 1 bit. I ordered a sandwich and they gave it to me outside the box in the bag. The... sandwich was literally all over the bag. Second encounter I was sitting in the second speaker and never got a reply. A minutelater another vehicle arrives at the first speaker and I notice they did reply to him, so figured they weren't paying attentionto the second speaker or it wasn't working and I drove to the window. At the window they ask me why I didn't order at thespeaker and I explained that no1 answered. The employee said I was lying and refused to take my order at the window. Read more
"24 Hours", yeah right. I was exited after downloading the app and discovering that I had I McDonald's close by. I work... overnight so imagine my excitement when I could order a hamburger during my lunch hour. Well not such luck. Of the 7 order thatI have place throughout the app, I have been able to pick up only 2 so far. When I go, the employees are sitting outside, I askand they said that the system is close and getting rdy for the morning shift. I have notice that only happens with some of theovernight shift. BTW, How longs does it takes for the system to prepare? 5 hours before breakfast. Read more
This McDonald?s isn?t 24hr Closes everything at 11pm. Inside and drive-thru. Food is good tho. Ice cream machine works. Look... through your order before you leave tho. Read more