Reviews for Pizza Hut in Hialeah, FL
Worst Pizza Hut ever. Food was nasty. The pizza had almost no sauce and no chicken. The pizza crust was over cooked and burnt as... well as the cinnamon crust. Don?t waist your money in this place. Read more
Very disappointed in the customer service of this place. I called at exactly 11:12 PM and spoke to a young lady who placed my... order for carryout. I made my way to the location 15 minutes after my order was placed when it would be ready only for them totell me it was closed. We wait outside while we wait for someone to answer the phone and finally was able to get through toErick. We told Erick what happened and he told us that the location was closed for carryout. We explained to him that we hadplaced an order at 11:12 PM with a young lady and she told us it would be ready in 15 minutes. He hung up the phone on us. Wecalled again to place an order for delivery because we honestly just wanted our pizza and Erick answered again and he told usthat we had to have a minimum subtotal of $18 which wouldn?t even be met by a large pizza ($16) and a soda ($1.99). Afterre-explaining that we were supposed to have an order for pick up, he hung up the phone on us. We called from a different phonenumber and Erick answered again, after giving him my address, I assume he remembered it was us and he placed us on hold. Wecalled while on the line with another phone and he took our order with attitude. The delivery guy came to deliver the pizza andit was the same guy who told us the store was closed. He was upset about not giving him a tip and gave us attitude at our HOUSEwhich is beyond disrespectful and uncalled for. Something has to be done about the horrible customer service & call center thatis offered by Pizza Hut. It should not be this difficult or frustrating to order a single large pizza. At the end, I had ahorrible experience and paid a total of $31 for something that was supposed to be only $16. Read more
Worst place ever i ordered extra cheese and they didn?t put anything i do not recommend this place. son unos ladrones ... ???????? Read more
Deliveries always late and they never answer the phone. If they answer, they'll tell you the driver just left so it's not the... drivers fault Read more
They hung up on me when trying to place a carry out order. After waiting on hold for 10 minutes and the hold refreshing as if... Someone picked up, the person came on and said they cannot take orders at the store, and they hung up.I drove to the store afterplacing the order online. When I checked my order at home I noticed they didn?t make the deep dish correctly. It looked like thebox pizza. Very disappointed Read more
Terrible service by the Manager Carmen and smaller covid pizza excuse. We ordered 3 large pizzas all sealed for $31. Got home... opened the boxes and the pizzas were all medium sized once we opened them trusting they were large. We called the store againand asked to speak to the manager Carmen at evening shift on Sunday, we told them to please refund us the money or at leastcharge us for 3 medium sized pizzas and she told us that we had to drive back with the unsealed opened pizzas to return them toget a refund. How the heck are you gonna return opened pizzas to sell them again. She wouldn't help us at all. Worst pizzaservice in Hialeah, never ordering there again. Mind as well go to Pizza Scene down the road or Anthony's in Miami Lakes. Read more
It didn?t taste bad, but in no way, shape or form did it taste like a good old Pizza Hut supreme. There was barely green peppers... or veggies that give it the crisp and flavor. I just spent $27 on one stuffed crust supreme including a $3.85 tip and I was leftfeeling super ripped off. Times are a changing and the quality of work and production are going so down hill and sucking. I?vebeen ordering there since it probably opened and I haven?t in a while. I was craving a Pizza Hut supreme and now I wish Iwould?ve just drove to Taco Bell for half the price. Don?t want to be a Karen, but really disappointed that such a childhoodstaple for the past 40 years produced what I ate tonight for $27 in total. Read more
I just received an order from them a delivery and my order had cheese sticks and the guy did not told me if I wanted to add... sauce and after when he got here and I checked the order they did not put the plastic utensil and I order a pasta. Very badcustomer service. The driver when he came to the address I gave he did not know the address at first he seem like he was lost Read more