Reviews for Sbarro in Hialeah, FL
First, I was the only person there to order at that moment this was around 6:00 pm, there was a man putting some pizzas in the... oven he did see me and turned various times but never acknowledged me, left to talk to a coworker, there was another man thatcame out from the back and just stood there not giving a care there was a customer there. Three more people arrived, the othertwo employees proceeded to talk not take care of the customers that were there, I had to go to where they were that was the cashregister to ask them where it is that I am suppose to place my order, the man that was at the oven looks at me and just tells meover there where I was standing. I go back and the lady talking with him is who goes to take my order, she just tells me what doyou want? No good evening, nothing, very poor manners. I told her the pizzas I wanted and a garlic bread, she put them in theoven and just went to the next person when I wasn't done placing my order. I tell her I want spaghetti with meatballs, she asksme if this was to go or I was going to eat there, I told her it was dine in. She puts them in a very uncomfortable container. Igo to pay and ask for two sodas. They give me the food and they have no trays because since COVID they haven't given trays, okunderstandable. We had to be careful with the food because the plates they served the food on were very thin and of bad quality.I paid almost $35.00 for that food and to be honest the quality was not what it used to be. They put almost no spaghetti sauceand only one meatball and the bottom of the aluminum container was full of grease. The customer service of the employees at thistime was really bad. I do not recommend this place at all. ** I should have taken more pictures. Read more
They didnt have everything on there menu
Normally good service. But, today. Very rude and disrespectful - several people in line. No smiles, food was burnt when heating.
The best NY style pizza in town. Once you eat a slice, you'll want to eat the entire pie.
Good place to eat with friendly employees.
It has excellent food and good customer service
They just remodeled the place, I can honestly say its definitely a upgrade. The food is over priced especially for the poor... quality of taste, not enticing at all. The staff don't know anything, have to wait on one person to do everything. Theyshouldn't never reopened this location. Read more
Not good. Pizza tasted like 2 days old. Pasta sauce was a mix of water and oil, only average was pasta itself. Sad, have had... better experiences at other locations. Read more