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Reviews for Chili's Grill & Bar in Hickory, NC

Ralph A. Harper 1 year ago
1

I will not be back. This is the third time I've been served poorly prepared food here. Unfortunately, I came against my better... judgement because the others in my group wanted to eat here. The restaurant was not busy and there were not many people in theentire place, and it was quite plain to see there were more than enough wait staff and service staff on duty at the time. So,for starters, we walked in and waited a few minutes till someone noticed us standing at the entrance and finally seated us. Weordered the triple dipper appetizer for three of us, then entrees for each of us. Less than five minutes later we received ourentrees, though we had yet to receive the appetizers. As far as my meal, it was terrible!!! I ordered a brisket burger andfries, quite likely one of the most simple things on the menu; First, the fries were stale and barely warm, almost as if theyhad been sitting in a tray somewhere and hastily reheated in a microwave. The burger I had was obviously thrown together quicklyand it was apparent whoever prepared it didn't pay attention to what they were doing and the patty was paper thin and a tinylump of what looked like brisket; There was an abundance of sauce and slaw on it though, I guess to make up for the lack ofmeat. Several minutes after the entrees came the waitress came by, we told her the appetizers hadn't even arrived yet, she saidthat she put them in the system first and that she would check. About 10 minutes into the meal the appetizers finally arrived,which was fine because the only thing that I could eat on my entree was the burger itself, after scraping a ton of slaw andsauce from it, because everything else was simply terrible. The sad fact is, the appetizers actually tasted better than theentree, at least it was fresh. After our meal was done the bill came to roughly $72, 80 something after tip. The bill was paidand the waitress was tipped. I didn't complain to management in person because I was quite angry about the di Read more

Spring Perry 1 year ago
4

First time ever going to a Chili's and I enjoyed the burger was perfect but my drink was like drinking sugar for the price of it... they should had more alcohol to it I tasted none but other than that 4 stars ???? ???????????? for me Read more

D L Lail 1 year ago
1

Ordered chicken nachos and a gallon of iced tea for delivery. What I got was definitely NOT chicken nachos!!! See picture!! Plus... I got HOT tea. I'm devastated as I'm home w covid and have to rely on delivery. This blows. Will not order Chili's again Read more

Lakesha Orders 1 year ago
5

Delicious! No wait. Our server was extremely nice with a big personality. Cheesecake was amazing. Corn was super fresh. Mashed... potatoes were seasoned spot on. Read more

Samuel Lowe 1 year ago
5

Had a great experience at Chilli's. I ordered a plate with a half rack of ribs and a brisket quesadilla and let me tell you what... it was great. Ribs fell right off the bone. The flavor was outstanding for all of my food. The service and atmosphere isgreat. Read more

Chris Slane 2 years ago
5

Overall everything was good. The service started out great, but started slipping towards the middle, but got better @ the end. I... ordered my burger medium rare, and they cooked it correctly. The mayo they use on it is a kind of spicy mayo, or @ least to meit was, but the while thing together had great flavor. The bacon was pretty crispy too, so that was nice, you get bacon in everybite instead of only on the 1st bite. We did the 2 for $25 with the "Just bacon burger" and "chicken tenders". Everything waswell prepared and flavorful. One of the sauces was a sweet and spicy honey sauce, it has a very nice flavor. We were therearound 3:00 on Monday afternoon and the place was fairly busy, so that's a good indicator that it's a good place to eat. Give ita try, you shouldn't be disappointed . Read more

Charlett Allen 2 years ago
4

Most of the food was good. My rice was way undercooked and still crunchy. They were very nice and remove from my bill. The... steak, chicken and soup were very good. Read more

Chad Treadaway 2 years ago
5

Great service from an overworked and under appreciated staff. These reviews are ridiculous. Everyone is under staffed. If you're... too sorry to fix your own food then be grateful to the staff who has probably worked everyday for weeks due to nobody else tocover shifts. They work themselves to death to provide food to whiney people that can't wait an extra 15min for their food. Ourfood has always been great and the staff at this location has always tried to be 5 star despite being yelled at all day long.And the reason that phone is hard to get through is because the food is great and half of hickory is too sorry to cook. Sothey're constantly ordering to go orders. Be grateful and respectful to a staff that is trying their best despite a short staff. Read more