Reviews for IHOP in Hickory, NC
I?m understanding of being short staff but we had to wait almost 30 minutes for our meals, the eggs were hard fried instead of... over medium, bacon fried hard and no sugar free syrup until we were finished with our meal. The waitress was very nice andapologetic but there is no excuse for this kind of service at a restaurant. We were given credit on one meal and to please comeback again. I?m sorry but this is our last visit for awhile since our visit before this one was almost a duplicate of thisvisit. Read more
The wait time to sit down was ridiculous. I understand being short-staffed but they would tell everyone it would only be 10 to... 15 minutes it was definitely a lot longer. They kept taking names down but by the time they got to the names the people hadleft. We also ordered then 30 minutes later they told us they were out of an item. The bacon was also burnt. Having said thisthe waitress Terri was sweet and polite. To sum it all up the service was slow from the beginning to getting the check andleaving and the food was mediocre. Read more
I ordered for curbside. After waiting 30 minutes, I finally went inside. I was told there was only one cook. However, I saw... three people behind the grill. I ordered the Belgium waffle, but was told the waffle maker was broke. When I got home andlooked at my food, it tasted worse than it looked. I'll think twice before going again. Read more
This place is the worst. Whether your running in or delivery. The waitress staff are hateful. Definitely do not need to be... working with the public. Delivery orders are never ready. The waitresses act like it's such a big deal to bag the food. I havehad to bag a to go order myself once. No one else was in the restaurant the waitress was sitting down doing nothing. And thendidn't even have the complete order after she told me it was ready. If it's a lack of staff then close the dining room except toto go orders. Read more
went here for dinner with my husband & our son. the waitress was nice but got the drink order wrong & forgot to bring my husband... his pancakes. I ordered the double blueberry pancakes & when they came, there was almost no blueberries in them. I just ended uptaking them home because I was disappointed. over all it wasn't bad, but it definitely could be better. Read more
Curbside pickup was a nightmare experience? associate had attitude about us having to come inside to locate our order, as... though we were in the wrong for being under the impression that was what curbside pickup was supposed to imply. It was impliedthat we were regarding ourselves as being too good to come inside to pick up the order ? ?? The order that directly after thisanother associate was rude about not being able to find us out in the car to bring out to us ??!!! Because we were told to comeinside to look for since first off was what we were supposed to do to.. which causes us to not be in the car to pick up? thenI seen the one sorry excuse for a messed up crepe !!! When before ihop had been amazing when I had ordered this same meal. Never again after this Mornings merry go round for half a crepe and some other burnt stuff . I had expected so much better thanthis. I recommended it to my girl she had never ate there . I said it would be so good and that made me look silly. Read more
We stopped in while traveling. I ordered the Pancake breakfast plate, pancakes with strawberries & bananas, eggs over easy,... sausage and hash browns. It was very delicious. They were extremely understaffed, and our waitress appeared overworked, andtired. 07/10/21 Stopped in while we were in Hickory, this time I have to say the service was much better, our server was verypolite, and attentive compared to last time. The food was great, and cooked to my satisfaction. Read more
Don't ever order curbside here. We placed our order and didn't receive our food til about a hr later and that's bc I had to go... inside and go to the kitchen after the waitress kept telling me they're working on it. 50 mins after my order was placed theyfinally made the other half of my order bc I went back and complained that I wanted a refund. The pancakes look nothing like thelemon ricotta. There was even a man beside me who had waited almost as long for his curbside pick up. I get every place is shortstaffed but the people eating inside were all being served in a timely manner. We will never come back. Read more