Reviews for On The Border Mexican Grill & Cantina - Hicksville in Hicksville, NY

I used to go their at the old location before it got burned down. Went their today to celebrate the mothers day and not... disappointed. Same food , same taste. And they added new items in their mouth watering menu. Appetizer sampler, And queso,,corn were outstanding. In main course I ordered fish tacos, and chicken fajitas, they are all good. Portions are huge. Iloved their margaritas. BARREL AGED RITA AND MANAGONADA was delicious . Service was good. Birria tacos are delicious Only thingI didn't like, servers are eating food in the kitchen area. After eating food they are not cleaning hands and serving food tothe patrons. Its big health issue and Management has to look this issue. Read more

From start to finish it was super nice atmosphere. Very friendly and helpful staff, the food was quickly prepared despite being... busy. The honey chipotle shrimp is definitely the highlight of my meal, crispy fresh shrimp with the spicy avocado dip wasamazing. The Texas queso fries was evenly distributed with each piece filled with flavor. The 2 border style enchiladas was wellseasoned and soft. Great place and an amazing find! Read more

Food was really awesome. The service was superb. We went for a team dinner. Everyone loved the food. Love to visit again!

Food was decent, we?ve have been here many times, usually better than today. However today our server was clueless.Unfortunately... this seems to be the way service at restaurants is headed. Also the plastic dividers that separate the booths were gross andneed to be cleaned. Hopefully management reads the reviews. Read more

Very disappointed with the service at this restaurant, from the moment we walked in (a party of five) the hostess was nowhere to... be found. A young female waitress took us to 3 different tables but the sections were closed. We got seated on a table of 4 butthe waitress said it was ok to add an extra chair, which we did. Until another male server with a rude attitude told us that wecouldn?t seat there. At this point my family did not want to eat at this restaurant. I spoke with a male manager by the name ofStand/ Dan who came to offer us the bigger table next to us, which previously was denied to us without a reason. This businessis disorganized & poorly managed. I explained the situation and the discomfort of the terrible service on a Friday night10pm. My family and I left to eat elsewhere. This place is not worthy of my business. Read more

Second time around much better than initial. I went for happy hour and bartender Brittany was superb, she was that and more. OTB... is blessed to have such an outstanding employee. She was so courteous, outgoing and professional that I was there long enough toorder dinner. I wish all chain restaurants has an employee like her. She definitely should be promoted to management if not soalready. Regarding the food, well that?s just ok for your local Mexican fixing. Nothing to write home about but certainly notthe worst. I still wish everything was a bit less salty. Read more

The food is great however it's tends to come out a little cold. Employees are super nice!

The food was excellent with just the right amount of spice! ???? The service was really good and I enjoyed the atmosphere. Lots... of screens to enjoy sports if you want to. The server was really fast and knew the menu well. Read more