Reviews for McDonald's in Highland Falls, NY
The drive thru took a while and they forgot my sauce. Fries were fresh
I think they make all the food to order. I was sent off with a couple others to the waiting area for my drive-thru pick up... order. The concept of fast food has gone away Read more
Hot fries. Kind of slow service. Seems like they aren't used to big crowds, which is interesting considering the location.
The drive thru guy was very disrespectful and rude. He was very short and kept rushing me when placing the order. He definitely... needs retraining or just doing the food and not working with people. Horrible customer service Read more
Don?t ask for a coffee, they?ll add milk sugar and creamer and argue with you over you not asking for all of those things.
Haven't been to McDonald's in years but the 1/4 pounders are still good and the fries were hot and plentiful. Service was... excellent and they even changed how I ordered to save me five dollars. Much appreciated! Read more
IF I COULD LEAVE ZERO STARS I WOULD. Hands down the WORST mcdonalds i have ever been too. I don't think i have ever been to this... place where they haven't messed up either my order or someone that was there ordering. The workers do not seem to care aboutwhether or not you get the right order and care more about doing something else. It is clear while you are there that you are anannoyance to them. I do not have high standards, as i realize it is a mcdonalds, but this place fails to meet even the lowest ofexpectations. Currently, i have been waiting 30 minutes for my food and it is not busy at all. The workers have been rude to methe entire time. I am not one to complain but this place has given me such a bad experience they do not deserve the rating ongoogle that they currently have. I have witnessed a couple people leave due to dissatisfaction during the 30 min i have beenwaiting. I have yet to have a positive experience at this specific mcdonalds.???? Update: it's been 45 minutes i finally got myorder and it's wrong. I tried to get the workers attention that gave me the food and he ignored me as i called him out severaltimes as he walked back to the kitchen. Read more
The restaurant is going into decline . They have got my order wrong the past 3x . Very slow service and food quality issues. ... Don't waste your money or time with this McDonald's. Actually the franchise license needs to be revoked. Poorly run facility!!! Read more