Reviews for Ben & Jerry’s in Highland Village, TX

Have been wanting to try them for a while. Now that I work close by I decided to order a cake for my daughter?s birthday. They... have quite a variety of flavors and she chose two, one of which was cherry garcia or so we thought. Last night after cuttinginto it and even talking to one another (adults) there were no cherries at least not chunks like in their pints from the grocerystore, maybe specks but hard to tell if it was chocolate. No flavor of cherries. Disappointed to say the least. The other flavorwas fine, plenty of cookies but may not go back. Adding photo to show no cherries. Read more

I?ve had enough. This location is a disaster. This is the third time they are serving melted soupy ice cream IN EVERY FLAVOR. Do... not waste your time. Read more

Posting for a friend: Great customer service experience. Easy to order and as a dairy free conessuier, quality of food was... excellent. Top notch dairy free ice cream cake. And especially appreciated the offering of vegan free accommodations. 10/10would recommend. Read more

I ordered a sundae and the picture on the wall showed a full cup of ice cream. I got my sundae and it was maybe had full with a... lot of that being whip cream. I expected more for a 9 dollar sundae. I would recommend Dairy Queen for more ice cream for lessmoney. Read more

Tried to go there tonight for my daughter?s birthday. Online said they closed at 10 but I guess they close 5 minutes till 9... now. Update/response to owner after owners reply: I am not against trying again in the future. However that being said, I doknow which door to use and I did not get you confused with a sit down restaurant. I was lead to believe y?all were closedbecause your open sign was turned off and the hours that were posted on your door at that time said 9 even though online said10. This was the 31st, the day after Memorial Day so it could?ve just been that the old sign wasn?t taken down. Maybe youremployees cut off the sign early because they weren?t use to the new hours or maybe it wasn?t turned on to begin with but thosereasons combined are why we were lead to believe that y?all were closed and why we were unable to support your business thatnight. Read more

Y'all, I can buy an entire pint of Ben and Jerry's ice cream for the cone I purchased from this storefront and it would have... been more fresh coming from the freezer section of a grocery store. The waffle cone somehow had microscopic holes in it, so itdripped from all around the outsides. It's a good idea, but the execution was poor. Read more

Can?t go wrong with Ben & Jerry?s. I got the Chocolate brownie ice cream. It was rich in flavor, smooth, just melts in your... mouth, and the brownie pieces were a plus. Read more

Stopped by Ben & Jerry's today with the family to get some ice cream. The store was fairly clean and the cashier was friendly... and helpful. Everyone like what they got and it was very good. Read more