Reviews for Panda Express in Highlands Ranch, CO
I'm not sure of the names of the 4 gentlemen working on Friday 11/11 at 12:20 pm but the owner shown be EXTREMELY GRATEFUL AND... PROUD! My mom and I sat down for lunch and the line inside and the drive thru has been NONE STOP and these gentlemen have anamazing system that is getting the job done fast and smooth. I'd definitely hire them if I had had a restaurant at whatever thegoing price was because this was amazing to see with only 4 people. Not one person had a nasty attitude or anything! Amazingjob! Read more
The staff is friendly and knows us when we walk in. The food is fresh and you can always request new fresh food.
I love panda Expres even some time make me sick, probably how they cook some dishes, my favorite are Shrimp walnut, nudle,... mashroom and chicken, the most problems of this place are the service, most the time it's hard to find a good and helpfulemployee, WHY it's to hard be nice and make confort the costumer, my friend ask for a sample the employee without say nothingcontinue and ignore us, with another customer forget an order he give to them and have to tell again all the dishes, they haveto take care more to the customer and be more gentle, but the food most the time are good and taste too bad for the service. Read more
My food was still super delicious when I went in tonight an hour before they closed and they were a bit busy but the manager... helped get through the line super fast and was incredibly friendly and polite and all around gave excellent customer service Read more
I usually don?t like to complain. But me and my coworkers have came here a few times. Usually the staff is friendly. But... yesterday i went through the drive through and whoever the blonde girl working was was incredibly rude. And their rice isalmost always crunchy. Read more
I love that we got a drive-thru Panda, and while the drive thru can be slow, it?s usually worth it. but Alexis working the drive... thru at noon today needs to pay better attention to both the customers and what she?s doing. She went to hand me my lemonade andlet go before I had really grabbed it and it dropped onto the window and opened into my lap. When I looked up she had walkedaway to run my card and I?m not sure she even noticed what had happened. I was in tears when she returned and asked for napkins,which she handed me a small stack of, and then left the window again. I drove off crying, devastated because I figured myfavorite pair of shorts was totally ruined, only to discover the little that was left in the cup was water! Thankfully my carand I are not a sticky mess but it could have meant a total detail for me and I paid for a Large drink that was A) water and B)spilled all over me. I?m not usually one to complain but the fact that she did nothing to help the situation was ridiculous. Read more
Usually is not bad, meets expectations and is nothing special to negatively note. The staff in there is really nice and... pleasant. They unfortunately today only had one person working the line during peak lunch hour so even though I was the 5thparty in line when I walked in it took 45 minutes to get in and out. I do want to specify, this is NOT anyone working today whois to blame. The 2 gentleman in there are rockstars and working as efficiently as possible while politely addressing the longwait also thanking people for their patience. I wondered where the general, regional, or other managers were when I saw this?That is who needs to step in when there is ZERO coverage. It is not fair to your employees to have them stressed out dealingwith work that should be spread between 5 people. If you can only have one cook and one person on the line just temporarilyclose for the day. By the time I realized how long it was taking I was already committed and would have restarted the waitanywhere else had I left to go to another place. Ultimately though was super bummed I chose to go there today which is notusually the case. My typical experience I would rate a 4... just not today. Read more
I used to buy a large fried rice every day for lunch and it has progressively gotten worse and worse every time I come here? I... just threw out an entire plate of rice because there were chunks of hard rice all through my plate. ???????????????? Read more