Reviews for Starbucks in Highlands Ranch, CO
I have always had a good experience here. Never messed up my order once. The white chocolate mocha Frap is my favorit if anyone... is looking for something new to try here. Read more
I was moved to finally rate this Starbucks - a place that more or less carried me through my 2.5 years of employment at a... company about half a mile away. I changed jobs recently and won't be puttering through this drive thru anymore, but I can easilysay that I've never had a dedicated starbucks built in to my routine that offered such dependability and quality customerservice. My order was always right, service was always fast - I had to work through the worst of the pandemic and they did, too- their COVID implementations made it very easy to safely get my coffee. In the months of April and May and felt a certaincomaraderie with them as they rushed around in the same masks and gloves I had to wear, and never once was I greeted withanything less than a cheerful voice. The staff here is nothing short of amazing. A quick note - as these awesome people aregoing to have to continue working as the pandemic waxes and wanes, it is very helpful to them if you use the mobile app to placeyour order. You can customize your drink to a T, pay on your phone (including tip) and when you pull up it is as simple asgrabbing your items out of a basket, so the baristas don't have to touch your old credit card or dirty dollar bills. (Theyusually lean out with the card swiper so you can insert the card yourself, but I witnessed a few ignorant people brandishingtheir cards for the employee to swipe for them, customers counting out gross old change - come on, people.) There really isn'tan excuse anymore for not using the app that helps keep frontline food and bev workers safe. If you want your stuff faster andless exposure during your visit - use the app!!! Read more
I was in Starbucks at 4:45 today and the girl that my coffee did an excellent job. I actually want to start going for coffee... everyday again if I thought it was going to be that good everyday. Read more
I've just never had good customer service at this location the younger staff especially. I would rather stop by the other... location literally down the road and do so, the coffee is the same and taste great just some of the staff are the last thing iwanna deal with for a coffee. Read more
Ugh. Only thing worth getting is a spiced caramel apple cider. Everything else is over priced including the cider. Big whoop... over nothing special. Read more
Good tea however, high prices make this a place for splurging only. The menu includes pastries and microwave breakfast... sandwiches. In comparison, I would rather visit a sit down restaurant with a healthier palette. Read more
Horrible seating (very small tables and hard chairs). I hate this type of coffee shop where they are not interested in making it... a hang-out place. You pay alot for coffee and I expect better. I will not return to this Starbucks, since there are many morearound that don't have this problem. Read more
Literally everything was wrong with this entire experience and I work in the service industry so i?m not picky when it comes to... service not always being at its best, with good reason, these girls literally stood behind the counter and talked about theocean for a solid 5 minutes before even noticing I existed, & I had a hair appointment which I wasn?t in a rush for I planned tocome here ahead of time, but now I a am in a rush for because they talked about the ocean?? for like 5 minutes, then theyfinally took my order, that went fine nothing happened there(i should mention they all appeared to be good friends or at leastfor sure enjoyed working together) Then it took I kid you not like 10 seconds to make my drink, which I love fast service butthat wasn?t fast service that was literally barley doing the job & by the way the drink tastes so bad but I am so thirsty and Iwasn?t expecting a second one from them to taste any different. Lastly the girl like whispered the orders so there were so manydrink sitting there & people just standing there not paying attention who didn?t even hear her call their drink and then oncethey noticed drinks we all had to like look at all the stickers to pick ours out as they stood their talking. There literallywas not a single second they weren?t talking. even when she took my order she immediately stopped talking to me and startedtalking to them while I was giving her my cash. I don?t know man. It was just awful Read more