Reviews for McDonald's in Hillcrest Heights, MD
Launch is a fun place, and it was an excellent place to have a birthday party! Our attendant was great and the party planner... very communicative. The facility has so many fun things to do. The party room is large and provides privacy. We had our partyduring toddler time, and the food we got (pizza and chicken wings) were yummy! Would definitely recommend this place for fun anda birthday party! Read more
I bought a crispy chicken sandwhich meal around 11:15PM on 8/14/2022 and I was so disappointed when I got home and was ready to... eat. The sandwich was only the chicken and the bread looking so nasty. What happen to the ???? lettuce and mayonese? My callsto report it to the manager are futile. That's very low of you guys to decide your customer like that. I need my money back!!!!Customer make sure you check your food before you leave the store. They are very dishonest! I called to speak with the manager.The girl who I spoke to answered "How may I help you"? I said good night. She repeated "How may I help you?" I said good nightagian because I could believe that's how someone answers a work call with so much aggression and rudeness. I said may I speakto the manager. She said I am the manager here, what do u want? She had so much attitude. I said you need to listen and she wentoff and hung up on me. I need to speak to her boss. She needs proper training. You cannot take anything and make them be amanager. All customers are not ill-mannered and display her level of rudeness and unprofessionalism. There is no way I could eatthis meal after experiencing her atrocious behavior. No power can be strong enough to get me shop back the this McDonald store,and I will be spreading the news. Read more
I was so upset that my vanilla ice coffee had a dead mosquito in it.. They only accommodated me with my $1.35 back smh.. They... could at least refunded me for my whole meal! So remember always inspect your food and beverages before pulling off!!! Read more
I've ordered from this McDonald's so many time through UberEats and Doordash and a good amount of my order is ALWAYS missing.... Lately it's been a hit and miss, to much money is being spent to keep missing. Read more
Very disturbing. Ordered an Apple fritter. It had MOLD on it. We went thru the drive thru
No one was there to give us our orders. It was 5 of us and we were all waiting to pick up online deliveries of different... kinds. When the young woman finally helped she was pleasant, but she came from the window to give us our orders. Clean store. Read more
Employees have zero clue or care as to what they are doing. I waited more than 5 minutes for my mobile order, asked the only... employee I could stop to check the status. Her response? ?Someone else will check. Wait over there (where I was alreadystanding)? If you enjoy spending 20-30 minutes to get ice cold food, by all means come to this McDonald?s! Read more
I've been to this location a couple of times lately. So far the food usually is hot, fast and good. But the other day I got a... coffee around 5pm (I really needed it too). I waited in the drive thru for about ten minutes before I got to order and I onlyhad one person in front of me smh. I ordered my coffee and said 2x no cream (I have a milk allergy). I paid and I checked thereceipt and it showed the right order. I get my coffee and drive off. I'm at least a mile away and I know the coffee is coolenough to drink. I drink from my cup and get a mouth full of cream. They didn't just put a little, it was so much that thecoffee was pale brown. Maybe it's my fault for not checking my drink before leaving or maybe someone could have looked at theorder a little closer for accuracy......idk. Read more