Reviews for Sonic Drive-In in Hillsboro, KS
We ordered 6 Jr sausage burritos, 2 very small pieces of sausage in each one? Called to let them know, and was informed that... that's the way the mix comes out sometimes? This time only they offered me 3 of the same mix, Where's THE SAUSAGE??? Rip off.Very sad. SONIC in Hillsboro KS. 10-03-22 Read more
Had breakfast burrito. More sausage please! Was more egg than anything else. We had lunch there the day before and that was... great. French fries where good and hot so where the corn dogs! Was pleasantly surprised! Read more
Today on the day of all days 99cent Mozz stick day Sonic is closed! I get that they are understaffed but that is still no excuse... for poor service and mediocre food. Read more
Took my daughter for a sour patch kids slush float and when we got the drink it was made wrong. We went there a different time... during softball season and sat the for 20 minutes and just left because nobody answered the red button! If it was just me I'dnever go back. But my kids still ask to go, but I'm not so sure after this. Read more
This place needs help in a bad way, slow, food was extremely cold and you could tell it had been sitting for awhile before being... delivered, they can not stick to their posted hours, it would have been worth driving to Newton or McPherson vs here. Nothingseems to change when you make a compliant to the number they direct you to call. I don't understand how this location can neverget their I've cream machine fixed, 5 out of the last 5 times we've tried going to get a blast, " the ice cream machine is down"really pathetic. I hope another competitor comes in and causes them to close their doors. Doesn't seem like corporate reallygives a hoot either considering all the complaints. This franchise owner needs their franchise pulled. Read more
Poor/rude service, food is cold or luke warm if your lucky, pretzel always over cooked, food is carelessly sloppy and lacking,... after reading the order back and being rushed to stop talking they still messed it up and had to send it back to have remadeleaving the rest of my order to get even colder while we waited and no compensation happened for this issue...and when i broughtit up the gal said well it took 15 min to take your order and its just the 2 of us here right now and your order was the biggestorder we've had all night. (So its ok to mess up our order and give poor quality food and service because we had a large $51order and took 15 min to make the order). They always mess up the orders but as its a small area Theres not that many optionsfor food so we are stuck with poor quality food that made us all sick to the stomach and poor quality service with nocompensation for them messing up the order even after i tried to repeat it back and the guy just kept rushing me saying is thereanything else after i said each thing in my ordered so i could make sure that they had it all correct. There's no excuse to messup am order if i repeated it back!!!!! We go there and as the biggest order paying that much you would expect that they wouldwant to make sure we come back and would put a bit more effort in to making sure there's quality there...to top it off when iwent back the next afternoon to speak with the manager about this service it was the same guy that took my order the nightbefore and he justified it by saying I'm sorry would you like me to remake the tots for you i was really busy and the cookserved the other order behind you because it wasn't as much as mine was and the other order was just drinks the cook probablyalready had food down. So basically my concerns were not going to be addressed!!! Read more
Pretty awful experience with the new patty melt and staff. As shown in picture the texas toast was saturated in butter with no... "toasting" observable. I tried 2 bites but the butter was over powering and not edible. I asked a car hop if that is how it'ssupposed to be and she admitted it was not made correctly and she would "tell them inside". The manager never came out. Burgerwas remade correctly. Just paid $4 to donate to Sonic's trash can. Thanks guys. Read more
Waited at drive thru for several minutes when no one was there it was empty then it took 10minutes to get the door done taken... and when we got our food after sitting there waiting on it for 20 more minutes the fries were soggy with grease and chickenstrips weren't cooked all way and cheese sticks were soggy as can be. Not pleased with service when it was completely deadthere. Read more