Reviews for McDonald's in Hillsboro, OR
Front counter service has improved. 3 min average to have my order taken vs 13 min average (plus additional 8 min for my coffee)... at the 48th and Cornell location. Read more
Placed our order, then asked for the code to use the bathroom. They refused, and when we started to argue, they banned us and... threatened to call the cops. Help a family out: boycott them and teach them they can?t treat customers like that and stay inbusiness. Read more
Great and friendly morning staff! Delicious and warm breakfast! A special shout out to Joseph at the drive through, he was so... kind and attentive.???? Read more
After a rough day, after a car accident went to get all the kids food. I asked at the window if that was everything I was kind... of stared at, and barely acknowledged. OK no big deal, go home and find out that some of our food is missing. The twocheeseburger meal was missing the cheeseburgers. I go back and not even an apology or anything. I get that mistakes happen,however when I stated you didn't even apologize and I drove all the way home she stated they said they were in the bag as if Iwas lying. This girl Carla was so rude, I am sure people are rude to her all day long but if you act like that you kind ofdeserve it. There's another McDonald's nearby I know it's owned by the same owner so we won't go to that one anymore either wewill pay more money and go elsewhere! Read more
They don't clean off the tables between guests anymore. Instead, I observed ALL the employees socializing in the back when they... weren't busy. There is NO soap in the women's restroom, or the dispenser is broken and has been for months. If the areas wherecustomers are this dirty, I hate to see what it's like in the back. Read more
They do take orders at the register. The food comes out slow but not too terribly slow, and the food is ok when I get it. The... dining room is pretty small. They don't clean it regularly (they seem chronically short staffed) so the tables can and probablywill be dirty. Plus, homeless people just sit and loiter in one section of the small dining room, further reducing the tablesby about 1/3 (management doesn't seem to care about this). Read more
Customer service is atrocious! It took me a half an hour to get my order! Their is NO counter help! They will help you when they... get distracted from the drive thru portion of business. Don't open your dining room, or to go counter if you don't want peoplethere. It's easy. You don't have an employee there, so the guests are now feeling unwanted. It's sad. McDonald's is supposed tobe the pinnacle of the industry... Better take note of others... Who do serve their guests. Read more
We come here often and never have had a bad experience. The employees in the drive-through are always friendly and generally... very quick. There's a lovely woman who is usually working in the first window that we love. There's another McDonald's nearbythat we always have issues with so really grateful that they're always so consistent here Read more