Reviews for Subway in Hilo, HI
BEST SANDWICH EVER! ELLA Prepared my sandwich so perfectly. I ordered the ALL AMERICAN SUB FOOTLONG with all the trimmings! She... put just the right amount of mayo and honey mustard and my sandwich tasted just as good as it looked! It didn't even fall apart???????? I'll def be coming back! Thank you Ella! Read more
Horrible experience. Three people were there. Two were in the back ?working on cookies?. It took 15 minutes for one lady to cut,... wrap and ring up a family. Nobody acknowledged me and when they finally did they said I was impatient because I didn?t want towait 15 for a soda. Then the worker Raven got extra with me and threatened assault. Of course I told her if she wants thesehands to come right on outside. Then she told me to leave before I had a chance to fill my drink up. I told her unless she wantsto give me a refund she needs to wait. She continued to run her mouth until I left. Great team!! Read more
Got Roast Beef back that way I talking about. Great subs. Veggies sometime taste Old, stale. So always lite veggies.enjoy
Food is alright. Service can be improved. Asked for a drink after paying and was going to pay again. The guy treated me like I... was asking for a free drink. Wanted to tell him off that I know I have to pay for it but not worth it. Besides that alright butthe employees need to be better trained in customer service. Read more
Food is good but service was poor. Placed a mobile order which wasnt ready or even started when i arrived. Which is fine it gets... busy but then the female worker ignored my order and proceeded to help other customers who arrived well after me. Finally got myfood and she rudely asked me what else I wanted. Explained to her I needed my drinks and cookies and she huffed about it. Sherips my cup holder and flies my cookies at me. Read more
Food was ok. Service was poor. They didn't put enough lettuce on my sandwich. The woman ignored me as I asked for more. Got to... mayo and again she barely put any on my sandwich. I decided not to ask for more because I didn't want to be ignored again. I wasflying out in a few hours and will never see this Subway ever again. If it wasn't for the long lines at McDonald's and Taco BellI wouldn't came there. The 2 ladies behind the counter were busy with online orders. Read more
During this time you would think sanitary trained workers is a must, but not at this location! There were 4 workers all of them... used a mask properly besides 1 worker who assembled your sandwich with veggies his mask was placed on his mouth instead of overhis noise. He kept touching his mask and face with the same gloves he put veggies on peoples sandwiches. So disgusting! Thiswill be the last time I?ll be going to this location and I?ll be making sure everyone I know is aware as well. Read more
Live #8 garlic chicken flatbread sandwich. Also, get their cookies. Love the oatmeal with raisins.