Reviews for Caribou Coffee in Hinckley, MN
Always great service, and products. Keep up the amazing work!
We went and stayed up at Hinckley casino and didn't get much sleep so we were tired on the way home so we grabbed coffee and hot... chocolate but at first I didn't even notice there was a caribou there, glad there was! Read more
Staff not very friendly at this location. Coffee could have been better. Won't be returning to this location.
I always stop here on my way to and from, I just LOVE caribou, but the employees are definitely what make this one special. They... are friendly and always turn out the correct drinks, which is why I wad SHOCKED when a large group in line ahead of me wasincredibly rude to the staff. It was just tonight at 5:30, so they can't even blame it on "Morning Crankies." They weredownright rude and were acting like they owned the place and acted EXTREMELY put out when the drink that normally had cookiecrumble didn't appear to have any on top. Instead of asking nicely about it they were demanding and snarky and the employeeshandled them so calmly I was shocked. I specifically made sure to check the name tags and it was Mallory and Gracie who wereworking this evening. They were so relaxed and polite back to the rude customers that I didn't even know what else to do than towrite a review. If nothing else, let this review be a reminder to remain polite and courteous to your baristas, they are doingtheir best!!! Read more
Good coffee. Great service. If you enjoy sugar this is your place
Worst Carmel High rise ever. Watery and no flavor. Busy place so it seems quality is not an emphasis. I would rather have no... coffee than coffee this bad. Read more
I?ve been to this caribou a few times and always had solid experiences. This last time, while the service was excellent, my... latte tasted of burnt espresso. I used to barista at a caribou so I have a pretty good idea of when something tastes off. Iwrote in a comment to corporate and the manager promptly made every effort to reach out to me, I was so impressed! She saidtheir machine was, in fact, malfunctioning and someone came out to fix it the next day. She apologized and offered to reimburseme with a gift card. I wasn?t really expecting anything beyond an apology and maybe a thanks for the heads-up, so the fact thatshe went so far above and beyond absolutely made my day! Read more
Only had a coffee, decent service.