Reviews for Buffalo Wild Wings in Hoffman Estates, IL
Clean restaurant and no wait for a table. Plenty of parking too. The restroom was also clean. Service was friendly and courteous... just a bit inexperienced but really no problems at all. The food was really good and the atmosphere is fun. Always a good timeat Buffalo Wild Wings. Read more
If I could leave 0 stars I would I came here on a Sunday I asked how long of a wait for table of 5 she told me 20-30 minutes. We... waited for over 40 minutes and a family of 6 came back inside they were there after us and even looked at us confused why wewere still waiting and they were getting a table. When I went inside to ask the lady why they got to sit before us she told meit?s because they were here before us which I clearly watch them walk in after us and she went and ask how long of a wait and Iherd the husband ask her how long and if they would text when ready. Finally they said my name and they said oh we are stillsetting up the table it will be about 2-3 more minutes at this point we just left I was over it! I was watching so many peopleget seated that walked in after us such awful host!!! Read more
Terrible customer service. Waiting times are ridiculous. Hostess was rude and obnoxious. She said there was a 15 minute wait.... Then it became a 25 to 45 minute wait? at the end she said she was waiting for our waiter to come to work? Excuse me?! Iunderstand that a lot of places are understaffed but this is not the right way to treat customers. After we spoke with amanager, we were finally seated. The food came cold. One of the appetizers we ordered never came. We had to ask a few times forthe additional sides we had ordered. Overall, awful experience. Read more
Open until midnight, but no takeout available at 8:45?. Right. Also, I don?t know why they pay for a phone, nobody answers it,... and when they use to they would mostly refuse ordering over the phone and send you to the aweful website/app ordering system.Best part is the credit card machine asking for a tip (if you somehow get takeout) because it really feels like employees donothing for you here and it feels like management embraces it Read more
Always good! My 3 favorite places for chicken wings in the NW suburbs : Buffalo wild wings, Hooters, and Tiger Chicken!
Waiter was very nice and attentive, food was good, (the trio chip and dip) the queso cheese was the best the rest was bland
Nicole the bar tender is by far theeeeee best Bar tender and/or waitress I?ve ever met. Will drive an extra 25 miles to come... here for the better service ever! The chicken queso nachos are A1 The service is unbelievable. Read more
Terribly run. We order from here regularly and there?s about a 50/50 chance they?ll get your order correct. This is just one... example of many but they charge for things and then don?t give them. Read more