Reviews for Burger King in Hoffman Estates, IL
It's your typical burger king. Service was quick and my order was correct. We went into the dinning room to order. Small area... but enough seats to find seating even at lunch. My good was as expected and hot. The bathrooms were just unacceptable. Thewomen's bathroom had a sign on it that the door does not lock. The men's bathroom was just disgusting. There was feces smearedall over the toilet, no toilet paper, Debris all over the ground, the urinal was out of service and the overall cleanliness ofthe bathroom was discussing. If this is how one area of the restaurant is taking care of, I wonder how the rest of therestaurant is taken care of. Read more
Great service! Got the food quick, everything was fresh and the manager Arturo was very kind. Good to see a BK still operating... quick and efficient! Read more
Hey burger king.... We order $30 dollars a food, you make us out drive around to order another $12 of food... Ok I... understand. Then I ask you for ranch and buffalo sauce. You hit me with hey .28 cents each. Really? Then you decide to give meone of each. Only for me to have to turn around and come speak with you and your boss. Loyalty... Is this nonsense worth lossof clients? Don't forget you guys were closed cause no wanted to work for you for weeks. TAKE CARE OF THE PEOPLE THAT MAKE ITPOSSIBLE FOR THIS BUSINESS TO SURVIVE! It is not that hard. I promise we are not the only locals that feel this business isdropping the ball. We can only accept the flaws for so long especially after literally everything has doubled in price on youmenu. Offer the quality service to offset the price! Lastly the Steven in your drive through will be the end of this businesswith his negative attitude. He may require a retrain. Please message me to show me this was important to you. I will remove thereview. Until then good luck, we will not come back. Read more
Bathroom said Men, but pretty sure it was Gender Neutral! Had a toilet and a urinal spaced far apart- no dividers- much like the... holding cell at Lake County Jail! Read more
Ate there recently. Food was cold and tasteless. Fries had weird taste. And how do you screw up a Diet Coke?????
I want to like this location so badly because it?s close to my house, but they just keep making it so difficult. It?s constantly... understaffed and orders take forever. I don?t think I?ve ever actually been given my food through the window at the drivethrough. I always have to pull around and wait by the door. Currently typing this review while I wait, again. Read more
Yikes! These prices! A Whopper meal should not cost $10+ when you can get a Chipotle burrito for $8, or an authentic Johnnie's... Italian Beef for $6, both which have 2x the meat and 2x the quality. You're supposed to be the affordable option. Buns werestale too. Read more
Wish I could give this one a no star, but it gets one. Waiting too long for food. 90% of the time, the food it's stale and... horrible. Or you do not get the right food or no food at all. Please get employees that are a bit older than 14. These kids atthe drive thru looked at us with dumb founded faces when they got the information wrong twice. Read more