Reviews for Papa Johns Pizza in Holland, MI
We placed a large order for a corporate event. The order was cancelled due to an error on our end. When we attempted to make... it right and correct the error in our contact, we were told that they did not have to ?put up with an attitude? and hung up on. We then called back in to the store where our calls were ignored. We drove to the store where we were met with aconfrontational ?manager? who was the most unprofessional and unsanitary food service worker I have ever met. From the tornsleeveless shirt (exposing a profane and insulting tattoo) to the lack of hair net or hat, I was extremely thrilled the orderwas cancelled. There is no way I would have eaten the food after seeing the status of the employee. The ?general manager? wassupposedly told we had sworn at them over the phone (this in no way happened, as we called from another business) which is whythey stated the order was cancelled, yet another excuse. Use extreme caution if you elect to order from this company, but in noway do I recommend them. Read more
Very poor customer service. Not only did I not get my order delivered to me, I wasn't reimbursed for my order and time wasted.... Also, the workers at this location love to hang the phone up on you. 0/10 Read more
Just down the road from my house I like to take my grandkids there and my kids. Be careful what you order their ice creams are... huge. Read more
You're driver yelled at my kid when he dropped of the pizza. I left instructions for drop off no contact and he banged on the... door and proceeded to yell at my kid while dropping off the pizza. I will never order from this location again and furtheraction will be taken. You need to screen employees better and understand the legal ramifications that will potentially ensuenow Read more
This is what a pizza looks like when you pay extra for the privilege of extra cheese. Not even enough to cover the whole... pie. Reached out with photos included and got a response from Aimee Collige who just gave a copy paste response of: sorry,we'll try to improve in the future. No offer to make things right. Read more
The staff were cheerful looked to be enjoying their jobs. My breadsticks were soft, cut correctly, and had a great taste. The... marinara sauce was flavored perfectly seasoning were not over done. Highly recommend this store. Read more
They have excellent pizza. Probably the best pizza chain between dominoes, pizza BUTT and the papa johns. Good pizza, decent... price, friendly help, and i also don't feel like i want to die after eating the pizza. You can tell the ingredients are better. Read more
I don't understand what happened the pizza I just got was horrible did they change ingredients