Reviews for Red Robin Gourmet Burgers and Brews in Holland, MI

Did not have a good experience. We were charged $4.99 for their bottomless fries. Apparently, if you ask for fries before your... meal, you are charged. If you ask for fries after you've been served your meal, you do not get charged. The waitress did notexplain this to us in the beginning when we asked for fries. Also, ordered beef burger, got a chicken sandwich. They were ableto take back the chicken sandwich and bring me correct burger. Could have been miscommunication but I wasn't too upset aboutthat. However, when they brought the burger to me, the person said, "here's your burger since you didn't want the chickensandwich". I did not appreciate that. I didn't want the sandwich because I didn't order it. We're usually pretty easy goingpeople but we will not go back to Red Robin. Spend my money elsewhere. Read more

Very thankful for the rewards burgers and the Birthday burgers. The staff is always super friendly and we miss the birthday... song (died a cruel death due to Covid regulations). God bless and we look forward to future visits! Read more

This Place Is Amazing!. The General Manager, Gerardo, Provided An Outstanding Experience. He?s Always Very Attentive To The... Customers, Which Is Something That?s Hard To Find Now Days. We Got Our Food Right Away Even Though There Was A Party Of 40People. I Really Do Admire Gerardo As He Is A Very Hard Worker And Always All Over The Place (That?s How I Noticed Him AndFinally Asked For His Name) Every Time I?ve Came In Here He?s The One Running The Restaurant. He Works Great Under Pressure AndIs Always Doing Something, I?ve Seen Him Also Mopping When A Waitress Accidentally Spilled He Just Handled It So The WaitressCould Keep Giving Attention To Customers. This Is Something You Never Really See. Awesome Job Gerardo, You Deserve Even More!. Read more

Our waitress was fantastic. She told us about their new no old fashioned menus. Neither my friend nor myself were able to down... load. She told us about an Amish couple that came in the first day of the switch over and they didn't even have a phone. So theyleft. But, our waitress took wonderful care of us. She was warm and attentive to all our needs. Thank you young lady for greatservice. Read more

As to be expected the burgers and endless fries are top notch so to can be said about the service and timing. No long wait for... fries, drinks and of course food served in timely manner. A great place for dinning obviously a reflection of great management.Good work ???????? for the team at the Holland location. Read more

Best place for a great lunch or dinner. I can't stay away from the quacomole burger. The fries are perfect everytime. And they... have the best ranch! Read more

Been here several times before and went out of my way to try something new, and I was not disappointed by the new fondue burger!... Cooked wonderfully, with the side bowl of fondue feeling nearly gourmet in taste. I also got some of the pretzel bites and foundthem to be crisp and delicious. With excellent food, attentive wait staff that were always available to help, and a wonderfulatmosphere. Red Robin's is one of my favorite places to eat! Read more

We had a group of 20 plus people and the service and food quality was fantastic! Shout-out to Zach and Anna for doing a great... job in making sure we had a great experience. They need a raise! I would definitely recommend and will come back if we are inthe area and need a place to eat. Read more