Reviews for Penn Station East Coast Subs in Holland, OH

I love Penn station subs!Lauren is a good n hard worker n she gets my food right every time! The second shift boss the dude I... don't care for n my food always screwed up on his shift after I get off work at 7or 8pm I spend a lot of money on my food!Lauren needs a raise! Thanks for always been good to me Lauren! Read more

Service is fast, subs are good. I like the chicken cordonbleu sub with extra honey mustard. Toasted.

Had the cheese steak sub and fries. Very very good! Fair prices. I highly recommend it.

Good subs great fries!!

First time coming here. Haven?t even ate my sandwich yet but I have to give 5/5 stars for customer service. The blonde woman who... worked the register on 6/15 at 3pm was so pleasant and welcoming! She exhibited excellent customer service! Thank you so much! Iwas having a bad day and she turned it upside down with her cheery personality! Read more

This place should be full of 5 star reviews?The food is always delicious but the customer service and atmosphere is less than... desirable, and that is being generous. First, is the general lack of professionalism. Second, the employees make you feel youare bothering them. I have witnessed multiple altercations between staff and customers. On the first occasion the altercationwas between other customers and the staff. That ended in staff yelling from behind the counter ?you?re lucky I don?t come frombehind this counter and f$&@&! stab you in the neck?. Second time I witnessed an altercation between the staff and customersthat was straight up racial profiling. Absolute trash. Today on the third occasion it was towards me when I heard the staff sayfrom behind the counter ?corporate is aware, you don?t need to take f$&!@!*% pictures?. There are nasty gnats flying all aroundyou and all over the walls. I went to the counter, politely asked for a bag, and left. There was no way we could stay inside tofinish our food. My children and I finished our meals outside on the curb beside our car. The food is delicious. But theATROCIOUS customer service and gnat issue has turned me away. If there is an issue with gnats that you have been unable to fix,call a pest control company, you don?t yell at customers. I will not return. I would not recommend. Read more

Great place to stop for lunch. I love their lemonade. We order over the phone so the food is ready for our lunch breaks. Chicken... terriaki is my favorite and the lemonade is a must every time I go. Great place hands down. Read more

There was a advertisement hanging over the person taking our order and told us that we can't order what is being advertised.... Ladies had long hair hanging, no hair net, tables were dirty, restrooms were dirty, the Ice was not stocked, the food was ok. Ialmost walked out except I was tired and hungry. I have been at PENN Station before and was excellent, thats why I came back.However, next time I'll pass it up. I am attaching a photo of the food we couldn't get. **note *monthly special* Read more