Reviews for Panda Express in Hollister, CA
Food was good. Service was fast. No ice, no air conditioning, soda machine did not work, only bottle water to drink. Their ac... unit on the roof about to fall apart it's bad. Read more
Was there today on 8/3/2022. NO AIR CONDITIONING AND NO ICE. Felt bad for the employees they where sweating hopefully not on my... food. Staff was nice but won't return if I see that no longer ce sign again and not AC. Damn..... Read more
Great place to stop shop use restroom eat relax and enjoy a moment ????
So I ordered orange chicken and beef broccoli. Looks like they forgot the beef. This serving is pathetic, don't know why the... severs do that. Unfortunately I wasn't paying attention when they made the order. This needs to stop. From now on, I'm going tocheung sheng off of San Benito rd. Maybe a little more $ but at least you get your $ worth. Read more
Update 10/27/21 Once again Panda Express failed to complete my order before handing it off to the Door Dash driver. I ordered... the ?bigger plate? but Panda Express forgot to actually provide the food for the ?bigger plate? which I paid extra for. I choseOrange Chicken, Teriyaki Chicken and Super Greens. They forgot to put in the Teriyaki chicken all together! So I paid for morefood than I got, bottom line they?re incompetent in providing consistent service. If you dine-in, you have more control but Ihighly suggest you do not order through any food delivery services. Lowering my rating to one star. First Review: Placed anorder for three meals all of which came incorrect even though receipt says the correct contents for the order. Food for "biggerplate" was missing for two which means we paid for more than what we received. One meal had an order with peanuts, the customeris highly allergic to peanuts. It seems as though they paid no attention to the order and just put food in a box. Is thistypical of Panda Express to do such a bad job? I?d be careful if you?re not dining in to physically watch them fill the orderand not screw up. Read more
Disappointed in Panda Express, ordered on line, for a 5:45 pick up, didn't get our food until 6:15. Apparently they didn't have... very one of the items ready, so was told to wait a few minutes, finally I got up to ask what the problem was, they did know,referred me to a manager, told her what the situation eas and she calm me down, and apologized. This was a communicationproblem, my point, the associate Apparently went on break and didn't tell anyone that I was waiting???? Read more
My wife and I ordered online tonight from the Panda Express in Hollister. Got the confirmation text stating that our order would... be ready for pick-up at 7:10 PM. I arrived at approximately 7:05 and went up to the register area to check for our order. Therewere 9 other customers already waiting to pick up orders and more arrived as I waited. I could see that there were 8 employeesworking. It took almost 5 minutes before an employee came to the register and I was told our order was not ready and she turnedand walked away. Several orders were placed on the shelves and a couple of them were picked up. I am accustomed to having towait on our orders, however, tonight (7/21/22) I waited for 25 minutes. I tried to get the attention of an employee, howeverthey just ignored me and many other customers still waiting for their orders to pick up. I finally decided to check the orderson the shelves myself and found it on the next to bottom shelf. Have no idea how long it had been sitting there! But wait! Thebad experience continues... I did make it known to the woman I believe was the manager on duty, she was the only one wearing ablack jacket, that I had waited over 20 minutes waiting, and that my order had been on the shelf! I loudly expressed that theysuck! Not my best behavior I admit, but I was pretty upset at that point. I get home with our order, which was partiallyfilled incorrectly. Again, another disappointment! I try to go to the Panda Express Feedback web page only to discover that Iwasn't given the receipt, I only got the Grill Ticket. The Grill Ticket does not provide a store number or the 22 digit surveycode, and does not show what we paid. This is very poor service and management. The management is responsible in every respect.The young people who are working there are trying hard, but management has failed to be aware of what is going on in the storeand direct personnel as needed. Open your eyes!!! When you have 9 plus customers waiting Read more
I've only been to this one one other time I think it was on Christmas Eve to pick up some last minute food. I hate when you're... ordering and someone kind of interrupts you saying anything else anything else anything else just felt like I was trying to berushed out of there. Ask for walnut chicken and I got about four pieces and there was only two more in the serving plate I don'tknow why she couldn't just throw those on there. Read more