Reviews for Cracker Barrel Old Country Store in Holyoke, MA

So visiting from Canada, I was told to visit here for a good Southern style breakfast. And well, it was... I'm sure people love... the biscuits and gravy, I was told that I HAD to try them. They don't really live up to the hype, if anything they tastes likewarm Popeyes biscuits that I could've gotten for cheaper there. The gravy also did not help. The country fried steak, combinedwith the hashbrown casserole, I couldn't finish it. Not sure if it's just this location or if that's the standard, butdefinitely could not handle all the cheese and greasiness. That's not saying we don't have greasy food in Canada, but here itseemed over the top, which this is apparently the standard. Having a gift shop was nice though, it was fun to look at all theknick knacks about, always love a good souvenir! Overall the service was nice, but I definitely walked away with a bit of asick tummy. Read more

I love going to this restaurant. All the food I?ve had here is delicious! Biscuits and cornbread served before meals are great.... My favorite food is probably chicken dumplings! Yum! I also enjoyed the combo meal to try a few things with ham, meatloaf andchicken and 3 sides, I had plenty of food to bring home for left overs! The atmosphere is so neat with old country items onwalls, a nice large fireplace and a store to buy great gifts which helps my 3 year old behave nicely at dinner table knowing hecould get a prize from mommy and daddy in the store after meal. Read more

Our impromptu visit here was delightful and enjoyable. We strolled in as a party of 3, there was no wait so we were immediately... sat and soon thereafter greeted by our server. He has somewhat of a savoir fair which complemented the country elegance of theatmosphere. Sufficed to say, we were wholely satisfied upon departure. Our tip to our attentive server reflected thisaccordingly. High expectations were satisfied! You should give this place a try, especially if you like biscuits. Read more

First, the food was cold. Instead of taking it back, waitress brought out another dish. I got charged twice for cold food. Then... an ant crawls out from under the plate and up my partners arm! She squished it with a napkin. Showed our waitress who told themanager. She said he apologized. No kind of compensation for the most disgusting thing to happen in a public establishment. Never going there again. Yuck Read more

First time coming here the tater tots were my fav had good flavor and love the ranch dipping sauce. The eggs with the hash... needed more flavor. I added salt, pepper, ketchup to the hash and it tasted better. Definitely liked the crunchiest corner ofthe pancakes it would have been perfect if the butter came on the side so you can dip it into it. Love the syrup nice hot andfresh and the bottle it came in. This place got some potential. Like the country theme they have. Very interesting. I came asecond time around and omg this tasted better than the last food I had. The steak, eggs with the grits, fried apples I did onesubstitute and got tater tots. Read more

The Store: What a cool little shop to go to. They definitely have many unique items that I haven't seen in any other retail... stores. The ceiling decor is wild. I would go back again to see what is new for sale in the future. The only fault is they'repricey, so be prepared to drop a few extra bucks. The Restaurant: I have mixed feelings on it. The plus side is the staff isnice, the area is clean, the decor is like no other, and service was timely. My steak was cooked at perfect temperature - alwaysa huge plus. The lemonade is phenomenal. The worst that stood out to me would be the green beans looked like it came out of avery dated can. The texture was mush, the appearance was nauseating, and the taste is exactly what you think it would be;disgusting. When the bread was served we were told they had no plates so we were handed some napkins. The eating area wasn'teven half full so I found that to be odd. I also noticed some Servsafe issues when handling cups and plates. A server shouldalways be trained properly to avoid cross contamination. That's day 1 for every restaurant. Because of the store part I'll givea very generous 3 stars. I would probably visit another location again in the future. It just wouldn't be my first choice if Iwas going to do so. Read more

Flavorful food in a quaint atmosphere with lovely customer service. Check out is a bit of a hassle - they apparently don't trust... their wait staff to collect the bill and you'll have to wait online to check out. Read more

We stopped by on the way to VT. This was the first time at a Cracker Barrel for us. The store was wonderful with many great... items to see and buy. Then we went to the restaurant. Our server was amazing and our biscuits were delicious! The food came outfast and hot. However beside the biscuits, the rest of the meal was just a normal chain restaurant quality food. Overall we hada good time and would stop by again for another visit if we drive by again for breakfast! Read more