Reviews for Up Roll Café Honolulu in Honolulu, HI
Ordered a large takeout order for $500 for a big group. I paid over the phone. Without my approval or knowledge they included a... 15% service charge on the bill, which I received via email later that day. That?s just not a good practice to try and sneak intips like that without a customer?s approval. Read more
The Food is great, but they do not honor(false advertise) ?BUY $100 GIFT CARD AND GET AN Extra 100% FREE? or whatever % amount... added on free with gift card amount purchased which varies. I received a gift card from a friend who purchased one for $100 andsaid $200 should be on there due to the offer stated on their website. Was definitely disappointed when I put in an order andthey told me only $100 was on the card. Review and statement were accurate as of October 2021 when this happened, haven?t goneback since Read more
The fish here was fresh and the rolls were tasty. Some days they have hamachi. The only issue is the roll form factor is not... that easy to eat. It doesn't stick together well like a burrito, so it basically falls apart as you're eating it. Getting whiterice helps a little bit. Brown rice just ends up being a huge mess. That said, it looks and tastes good. If you want to avoidthe mess you can get the bowl version. Read more
Fast, filling, and fresh. Ordered the ?build-your-own? roll with white rice, spicy garlic shrimp, cucumber, fried garlic, green... onion, cilantro, sprouts, sweet onion and tomato. Also, got two sauces that were equally complimentary to the roll anddelicious?ginger dressing, and green sriracha. A perfect portion that leaves you satisfied and not too full. Definitely will bereturning. Read more
California crab roll bowl which supposedly should be California crab hand roll. This is the 2nd time my order was wrong but I... didn?t make a fuss and the employees there were like sorry and didn?t offered to correct it. I thought the crab was too creamyand smelled fishy so I did not finish my food. Read more
Walked in and was immediately greeted with a kind welcome by the women working there. They cheerfully explained how to fill out... the order menu and bring it to the register when completed. The food was prepared in reasonable time and tasted amazing. Iordered the sexy salmon bowl and highly recommend it. The staff seemed to enjoy working together which made the atmosphere morepositive as well. Can?t wait to go back to try something else. The location was also great as I was making my way to the streetart murals, which you should definitely check out in the Kakaako neighborhood! Read more
It's been almost a week. I'm still dreaming of the bowls here. Far and away the best food we had in Hawaii, and honestly one of... the best meals in quite a while. Everything was super fresh, the ability to swap in salad instead of rice to keep things evenlighter was great. Inari tofu as a veggie choice was fantastic. Can't recommend this highly enough. Read more
I ordered a custom bowl in uber eats when I was not feeling well and they packed it so full and left a little note on top that?s... said like ?hope you enjoy thanks? with a smiley and it was so nice and i felt so much better! thanks y?all! All the veggies weresuper fresh and just what I needed ???? Read more