Reviews for Chili's Grill & Bar in Horseheads, NY
The food tasted great. But I decided go with the Trippler Dipper which was about $15 and it didn't feel like it was worth the... price. It was small samples of three food items you choose. But the burgers I got was cooked right and delicious. The bonelesswings were good as well, I got the honey Chipotle although it could of used more sauce. And the southwestern egg rolls arealways the best addition! They tasted yummy, crispy but soft on the inside, and the spice was right. Read more
Our service was awful. We had no wait when we got there though waited 10 minutes to even put a drink order in our boneless wings... came for our appetizer were hard as a rock the new fried mozzarella had exploded all over the paper and was very soggy. Not evensure if it's actually mozzarella. My child's chicken pasta came out noodles were still pretty hard and chicken was wayovercooked. Mine and my husband's burgers then came out bread completely soggy and burgers burnt. Fries were so stale hard andcold couldn't even eat them. After finishing what was edible. Wasted ovee half of our food. We then waited an additional 10minutes for our waiter to come to the table to finally get us our bill after she walked by us about 8 times after finishing.Every time we tried to wave her down she went to a different section. Overall will not go back nor recommend anyone to go there.Chili's used to be my favorite restaurant. Now I wouldn't even feed there food to my animals. Read more
Didn't care for being seated in the bar area, but when I mentioned it to the hostess, she didn't seem to care. Made an... off-handed comment about there only being one waitress for the whole place. The food was good and the wait staff was friendly. Read more
Typical chain restraunt. The waitstaff is usually mediocre and so isn't the food. More often than not our food comes out wrong.... We did have. Waitress suggest dipping our friee cheese curds in caramel and changed our lives for the better lol Read more
Sadly they're so short staffed that although the waitresses they do have all seemed great and we're very nice. they're so busy... that they are struggling to keep up the standard of service they normally would keep. Staffing issues aside tho they also had apretty long list of meals they couldn't make then because they had run out of certain items required to make for it... But ifthey had no staffing issues and didn't run out of food.... The food I ordered was very good and was quick to come to the tablefrom the time the order was put in to be made. Price was fair I'd have to say too considering how everything Costs more then itshould now anyways... Overall needs improvements but feel like they're trying at least... Read more
Food was good. Seemed consistent with other Chili's locations i.e. standard taste. Food came in quick and perfectly cooked. They... also made sure our steak was properly cooked as per our liking. Read more
Great food, good taste, courteous staff but our order was messed up. Had ordered tex mex cheese fries without bacon but it still... had bacon in our fries. Felt bad after eating but can't help it. I hope in near future this doesn't happen again. Read more
Service was good, except the waitress assigned to us kept getting the drinks wrong, they seemed understaffed. I was refunded my... meal by the manager, who was very nice and tried his best to accommodate. The food was sub-par, I ordered street tacos and gotmicrowaved raw corn tortillas (not steamed or fried), the steak I ordered as a second meat looked very overcooked. I asked themanager for flour tortillas instead and I got a stack of very thick microwaved tortillas, nothing tasted good. My partnerordered a macaroni and cheese dish and the noodles were overcooked. All in all, I came to this restaurant 4 years ago, and mylast experience was just as bad. I do not recommend this restaurant at this time. Read more