Reviews for McDonald's in Hot Springs, AK
The food is always fresh and hot. Inside is well kept, the staff friendly. One of my favorite eateries!
Customer service was very rude, food was put together very sloppy, flies were so bad in the dining area we couldn't even enjoy... our meal. The lady training the new guy at the register was beyond unprofessional I think her name was Betty. Several times wehave gone inside to eat bc we work in the area and it's the same thing every time with the flies and CS and the bathroom washorribly messy. Read more
The customer service with Betty was very rude and impatient while she was training new employees! There were so many flies... inside the seating area it's impossible to enjoy the food. Read more
Most of the staff have valuable people skills and will personally make your curries cooked to order upon request
Great service at this McDonald's. Was treated as if we were a customer and not a number. Great personal service!
Drive through yesterday evening. The person at the speaker never got the order right, so we went to the window where an ?upper... level? person took our order. If the four orders, they got two correct. The other two were modified. Despite repeating theorders back to us, correctly, they still got the two special orders (extra pickles) wrong, and gave us all four orders as theynormally come. I looked at the printout on the orders, and the printer was illegible. No wonder the kitchen didn?t get it right- the managers aren?t fixing the hardware problems! Come on, folks - do your jobs like ?real? managers do, and run a tightship! It?s easier in the long run, I kind you not! Read more
Thank you for the medium stale French fries. I REALLY like being made to pay extra for a certain size but then have someone else... deciding what size I actually get. Y?all do this almost every single time. Ridiculous making people pay for what you only feellike doing. Read more
Staff is rude and never pays attention to orders. Food is always wrong and they refuse to fix it or just give you a random item.... The manager is so disrespectful and rude and went as far as saying he isn't dealing with it anymore over a wrong item and hejust walked away. Read more