Reviews for Subway in Houghton, MI
The girl at the counter was wonderful. I asked for a cup for ice since my drink got warm and she was going to give it to me for... free but wanted to check with her manager first.. Understandable... But this guy was going to charge me $3 for the cup.. So fulldrink price.. That's a bit ridiculous.. If you wanted me to pay for the cup value and and extra change as labor that's superunderstandable and I'm cool with that. But for this guy to sit there and ring me up full price after I said it's just for mywarm drink is just a bit mind-boggling. More comical than anything as I've never had that happen before as I go to subway a lotacross Michigan. Let's hope this manager can get coached better on customer service. Heck I would rather my $3 went towards atip towards them then paying for plastic and ice. ???? Read more
Great sandwiches, great waiter and amazing service! 9/10, suprisingly cheap.
this location always screws up the remote orders, I have also found hair in my food twice at this location
I give this location 2 stars for how good the food is! The customer service was terrible the red haired young lady was kind and... respectful helped me finish my transaction even took a moment to show me about a survey where i could redeem free food the otheremployee the seemed to be manager was short snippy with customers the minute I walked in a woman who comes to this location allthe time and orders the same sandwich asked about it and was abruptly cut off by this woman told that how it's always made thewoman tried to explain herself about the situation and the employee continued to over talk her when it was my turn she was shortand rude with me and rushed me along I doubt I'll be back Read more
I can't believe the service we received this morning at Subway. Their sign says they open at 8am - Google does too. We arrived... at 8:05 and waited, unattended, for several minutes at the counter. A tall, older blonde woman finally came out of the back andrudely barked at us, "I won't be open for another 20 minutes!" and walked away. I wish I could have caught her name, but hope inthe off chance that someone from the restaurant reads this review they can go back and see who was on staff the morning shift of11/1/2019 and reprimand her. No excuse for being rude to customers. All's well that ends well because we received much betterservice at Taco Bell this morning - we certainly won't attempt to visit this location for a morning sub ever again. Read more
I messed up my own online order and this store was so helpful getting things straightened out. They really went above and... beyond! Customer service 10 out of 10! Read more
The round pizza crust was old and stale!! Then it was just a veggie pizza and I got about 6 black olives, very little spinach... and then had to ask for a few more tomatoes. Very sad... Read more
This location is the worst and needs new management. Id give it a negative 5 stars. The sub in this picture was made by the... assistant manager. When I called the manager had no clue what to do and had to call her dad the owner. Yep I had an attitudewith her but I was just matching her energy. There's no way that this is the pre measured amount of meat and if it is everyother subway is giving too much meat. Imagine coming home to this sad sandwich and rude customer service. Disappointing to saythe least. Maybe the owner shouldn't hire his daughter for management if this is her expectations of good service. Read more