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Reviews for Chick-fil-A in Houston, TX

Maria Yanez 1 year ago
2

The restaurant is nice , something new, but I give it a 1 star for the service, not like other Chick-fil-A's that are polite.... The food is good what I didn't like is that when I ordered in my app it didn't give me option to get sweet tea or half tea /half lemonade. I had to order half sweet tea/ unsweetened, it was the only option, so I added a packet of sugar, unfortunately didn't come in my order so I had to drink it plain. ???? ??????????? Read more

leah high 1 year ago
4

New location is doing a FABULOUS job keeping customers moving thru the drive thru lines...EXCELLENT job. The only disappointment... from my first visit at this location was the Spicy Chicken Sandwich that I ordered was horribly over-cooked. Better luck nexttime? Friendly staff and again, if you need to get in and out (during lunch peak) this is the place to go. Read more

Jasmine Rodriguez 1 year ago
1

No straws, napkins, wrong drink order. waited at the window for 10 min before I got my mobile order. This location gives... chick-fil-A a bad name. Do better. Sloww! Read more

Ty Luna 1 year ago
1

I ordered a whole grain bun on the app and bro gave me a NO grain bun. Everything in the sandwich was there EXCEPT the bun. How... could this possibly happen? If they didn't have it, they could have just told me and substituted it with the regular bun. Itdidn't even come with utensils, they really expected me to eat this with my hands. Read more

Ivy Salinas 1 year ago
1

PLEASE INSPECT YOUR FOOD ESPECIALLY IF YOU HAVE CHILDREN ! This is the worst fast food restaurant and of course worst CFA I... have ever gone to. I have found hair in my food before and today we spotted a wire, likely from the fryer or some type of metalkitchen tool. Almost every time I go, the service is unpleasant, it?s a long wait even with few cars, and they usually mess uporders; so check your food before leaving their lot. Some of the employees are also lazy and rude. Better management andemployees need to be hired. I?m not sure how this place is still open, I only go here because it?s my closest CFA and because Ikeep giving it a chance, to be further disappointed each time. Praying this location doesn?t harm anyone?s health. Read more

Patty Ayala 1 year ago
5

This location is awesome! Never packed, so organized and this morning my attendant was so helpful. I ordered for breakfast for... my daughter celebrating first week of school, forgot my wallet cause well morning's are not my thing..lol and the attendant wasso sweet! He was like do you have apple pay, I don't but have Google wallet and BAM used my phone to pay! I was so happy! It'sthe small things, he could have let me go with oh well or too bad but he was so nice! May he be blessed! Wish I got his name! Read more

MR ?Al B? 1 year ago
1

This may be a new restaurant but there are two more on either side that are much friendlier than this location. I will never... stop here again. Thought I would give it a try to pick up my birthday treat and the treatment I got was extremely poor,especially for chick fil a standards! Not only was the lady taking my order very rude and very unhelpful, the person bringingout my order was extremely unfriendly and even rolled her eyes at me? which I would have told her were beautiful if she wouldhaven?t practically dropped my shake in my lap before turning around and quickly walking away without saying a word. I wasexcited to get my one free thing for my birthday but even that was ruined? no thanks to you chick fil a. Read more

scottie Loz 2 years ago
1

Horrible experience! I order my 4 piece tenders large. I got the small size and I asked for 2 chick fila sauce and 1 honey... rosted. I got no sauces. I didn?t even got a straw nor any napkins. This place is horrible and horrible rude customer servicestaff. This is not the Chick-fil-A I know. Will not come back here. I will continue going to the Chick-fil-A on gulffwy. Thisplace is not worthy. Read more